Eliana Escobar
Clewiston,FL
Summary
Dedicated retail professional with experience in point-of-sale operations and visual merchandising. Known for resolving customer inquiries efficiently and maintaining a welcoming shopping environment. Aiming to leverage strong communication skills to elevate the customer experience.
Overview
1
1
Language
6
6
years of professional experience
Work History
Retail Sales Associate
Cricket Wireless
Clewiston, Florida
03.2024 - 07.2026
- Facilitated product selection and resolved inquiries, increasing customer satisfaction.
- Educated customers on mobile plans and device features to support informed purchasing decisions.
- Handled customer complaints professionally, ensuring positive resolutions and retention.
- Promoted special offers and new products to generate additional sales opportunities.
- Greeted customers at store entrance, assisting in locating specific items efficiently.
- Maintained visually appealing sales floor, contributing to improved shopping experience.
- Processed transactions accurately using point-of-sale systems for reliable record-keeping.
- Monitored sales floor to assess customer needs and replenish merchandise.
Cashier
Ace Hardware
Clewiston, Florida
10.2022 - 10.2023
- Handled cash, credit, and gift card payments with meticulous attention to detail.
- Processed customer transactions accurately and efficiently at local hardware store.
- Executed sales transactions using point-of-sale system to ensure smooth and efficient checkouts.
- Maintained organized checkout area to enhance overall shopping experience.
- Assisted customers with product selection and addressed inquiries regarding merchandise.
- Managed returns and exchanges in adherence to store policies and procedures.
- Collaborated with team members to ensure timely restocking of shelves.
Patient Service Representative
Florida Community Health Centers
Clewiston, Florida
07.2020 - 01.2021
- Coordinated patient communication with healthcare providers, improving service delivery and patient satisfaction.
- Managed patient inquiries and provided accurate information regarding services offered.
- Facilitated appointment scheduling and follow-ups, enhancing patient access to healthcare services.
- Registered patients by verifying records and updating electronic health systems.
- Maintained secure and accurate patient records in electronic health systems.
- Managed insurance verification and billing inquiries while ensuring accurate payment collection to support financial processes.
- Greeted patients upon arrival, ensuring a welcoming reception area.
- Executed administrative tasks including filing, faxing, and photocopying with precision.
Education
High School Diploma -
Clewiston High School
05-2020
Skills
- Point-of-sale expertise
- Cash handling and transaction processing
- Inventory management
- Sales techniques
- Customer needs assessment
- Visual merchandising
- Active listening and effective communication
- Friendly demeanor and professionalism
Languages
Spanish
Professional
Timeline
Retail Sales Associate
Cricket Wireless
03.2024 - 07.2026
Cashier
Ace Hardware
10.2022 - 10.2023
Patient Service Representative
Florida Community Health Centers
07.2020 - 01.2021
High School Diploma -
Clewiston High School