Summary
Overview
Work History
Education
Skills
Projects
Affiliations
Websites
Timeline
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Eliana Furman

Plainview,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Tropical Smoothie
Syosset, NY
12.2022 - Current
  • Lead and supervise a team of 12 crew members, providing guidance, training, and support to ensure a cohesive and efficient work environment
  • Assist in the overall management of day-to-day operations, including inventory control, order processing, and ensuring compliance with health and safety regulations
  • Analyzed sales data and customer trends to implement effective upselling techniques, promotional activities, and suggestive selling that increased revenue by 15% year over year
  • Implement solutions for problems such as poor customer service, high employee turnover, inconsistent quality high operating costs and to prevent recurring issues and enhance overall customer satisfaction
  • Generate and present monthly reports on sales, inventory, and other relevant performance indicators
  • Responsible for conducting regular cash counts at the start and end of each shift and reconciling cash totals with sales receipts to identify any discrepancies
  • Establish a schedule for cash deposits to minimize the amount of cash on-site and ensure that deposits are made promptly.

Crew Member

Tropical Smoothie
Syosset, NY
08.2022 - 12.2022
  • Participated in team meetings and actively contributed ideas for improving operational efficiency such as optimizing resources, ensuring organization, and increasing profits
  • Provided exceptional customer service by taking orders, addressing customer inquiries, and ensuring a positive dining experience
  • Maintained high standards of food quality, presentation, and adherence to health and safety regulations
  • Responsible for a cash drawer of $200.

Manager of Operations

Apron Masters Kitchen, Cooking School/Event Space
Woodmere, NY
01.2020 - Present
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed customer accounts to ensure accuracy of billing information and payment terms.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Performed financial calculations for amounts due, charges and balances for each event.

Education

Bachelor of Business Administration in Accounting - Accounting and Corporate Finance

Queens College of the City University of New York
05.2025

Skills

 Excel, Accounting Standards Codification (ASC), 

Projects

Intermediate Accounting, Fall 2023, Researched and applied Financial Accounting Standards Board (FASB) and Accounting Standards Codification (ASC) standards to real-world cases and business scenarios, 5, Led a team of 5 in documenting findings and organizing them into a presentation and subsequently presented to classmates the FASB based standards used and how they were applied

Affiliations

  • QC Accounting Club, Member

Timeline

Assistant Manager

Tropical Smoothie
12.2022 - Current

Crew Member

Tropical Smoothie
08.2022 - 12.2022

Manager of Operations

Apron Masters Kitchen, Cooking School/Event Space
01.2020 - Present

Bachelor of Business Administration in Accounting - Accounting and Corporate Finance

Queens College of the City University of New York
Eliana Furman