Sheri Brokaw
Corning,IA
Summary
Motivated assistant manager with two years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Caseys
Fontanelle, IA
05.2021 - Current
- Customer service, time management, computer knowledge, stocking, cleaning,
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
2nd Assistant Manager
Caseys
Fontanelle, IA
08.2017 - 08.2019
- Don’t know my for sure hire date for this one sorry
- Assisted with the development of staff training programs and materials.
- Resolved customer complaints in a timely manner.
- Supervised employees in all aspects of job performance by providing guidance and direction.
Education
GED -
Lenox High School
05.1994
Skills
- Task Delegation
- Recruiting and Interviewing
- Employee Performance Evaluations
- Employee Scheduling
Timeline
Assistant Manager
Caseys
05.2021 - Current
2nd Assistant Manager
Caseys
08.2017 - 08.2019
GED -
Lenox High School