Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliana Graham

Richmond

Summary

To join an organization of professionals that will allow the opportunity to demonstrate superior customer service, support business sales and gain knowledge.

Overview

4
4
years of professional experience

Work History

Team Manager

Panera Bread
04.2024 - Current
  • Oversaw daily operations, ensuring team compliance to company policies and procedures.
  • Trained and mentored new team members, enhancing their integration and performance.
  • Managed daily shifts ensuring excellent customer service
  • Provided constructive feedback to enhance team capabilities
  • Assisted in recruiting, interviewing and hiring staff
  • Used food data and analytics to make informed decisions and drive business improvements.
  • Specialized in inventory and VTS
  • Achieved significant improvements in team morale by recognizing and rewarding outstanding performance.

Quality Control Associate

Panera Bread
03.2022 - 04.2024
  • Detailed-oriented, providing customer service and accurate delivery in a timely manner in the food service industry. Ensuring delivery orders for DoorDash, GrubHub, UberEats, and Postmates are fresh and accurate. Promoted to a Team Lead 3 months after hire.

Education

Advanced Diploma -

Huguenot High School
Richmond, Virginia
06.2023

Skills

  • Efficient and productive
  • Responsible and reliable
  • Initiative and self-direction
  • Enthusiastic work ethic
  • Critical thinker and problem-solver
  • Customer focused
  • Staff development

Languages

Spanish
Full Professional

Timeline

Team Manager

Panera Bread
04.2024 - Current

Quality Control Associate

Panera Bread
03.2022 - 04.2024

Advanced Diploma -

Huguenot High School

Similar Profiles

CREATE PROFILE