Summary
Overview
Work History
Education
Skills
Volunteer Work
Certification
Languages
Timeline
Generic

ELIANA MACK

Flushing,NY

Summary

Bilingual Enrichment Coach with excellent references and more than 2 years of experience in collegiate environments. Highly effective in working with students and peers to promote positive learning cultures and environments. Seek new professional challenge in similar position with long-term potential.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Academic Enrichment Coach

Alfred J. Kennedy/193Q
02.2023 - Current
  • Developed individualized lesson plans and modified existing academic curricula to meet special learning needs.
  • Provided one-on-one help for students struggling with learning concepts.
  • Taught students by selecting, developing, adapting and implementing appropriate instructional methods and techniques.
  • Provided feedback, guidance and support to students on participation and performance.
  • Monitored student progress and provided individualized instruction to meet student needs and goals.
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success.

TJMAXX

Cashier Customer Service & Jewelry Associate
07.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled over thousands of customers a day in a fast pace environment.
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Jewelry

  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed diamonds and gold jewelry that are very expensive.

Education

Bachelor of Science - Legal Studies

SAINT JOHN’S UNIVERSITY
8000 Utopia Parkway, Queens, NY
05.2025

High School Diploma -

ST. AGNES ACADEMIC HIGH SCHOOL
13-20 124th Street,College Point, NY 11356
06.2021

Skills

  • COMPUTER SKILLS
  • Proficient with Microsoft Word, Excel, PowerPoint
  • Internet, Tik Tok, Zoom, Google Docs
  • Communications Programs
  • Learning Skills Development

Volunteer Work

- Children's Teachers Assistant at Upper Room Church (September 2017-March 2020)


Certification

  • Paralegal certification, Westlaw classic-2022

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Academic Enrichment Coach

Alfred J. Kennedy/193Q
02.2023 - Current

TJMAXX

Cashier Customer Service & Jewelry Associate
07.2021 - Current

Bachelor of Science - Legal Studies

SAINT JOHN’S UNIVERSITY

High School Diploma -

ST. AGNES ACADEMIC HIGH SCHOOL
ELIANA MACK