Eliana Montenegro
Chicago,IL
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Target
11.2019 - 12.2022
- Increased warehouse efficiency by optimizing storage organization and implementing effective inventory management.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
- Improved team performance through cross-training in multiple warehouse functions for greater flexibility and versatility.
- Expedited order fulfillment by efficiently operating various types of material handling equipment including forklifts, pallet jacks, and hand trucks.
- Ensured quality control for outgoing shipments by conducting thorough inspections before packaging and loading onto delivery vehicles.
- Assisted in inventory audits to maintain accurate records and minimize discrepancies between physical stock levels and system data.
- Collaborated with team members to streamline production processes, increasing overall productivity without sacrificing product quality.
- Completed orders within tight deadlines while adhering to company standards for accuracy and precision in all tasks performed.
- Supported continuous improvement initiatives by participating in training programs aimed at enhancing existing skills or acquiring new ones relevant to the role of a Warehouse Production Worker.
- Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Sales Associate
Ross Dress For Less
01.2016 - 11.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Crew Member
McDonald's
02.2013 - 11.2016
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Education
Certification - Chairside Dental Assistant
Dental Academy Of Chicago
25 E Washington St Chicago,IL01.2024
Associate of Arts - Law Enforcement Administration
City Colleges of Chicago-Harold Washington College
Chicago, IL05.2013
Skills
- Restorative dentistry support
- Organization Skills
- Strong communication abilities
- Multitasking capabilities
- Conflict resolution abilities
- Dental procedure assistance
- Continuing education commitment
- Infection control proficiency
- Adaptable work style
- Instrument sterilization familiarity
- Cosmetic dentistry understanding
- Team collaboration strength
- Dental materials knowledge
- Clinical Support
- Patient Education/Comfort
- X-Ray Processing
- Dentrix Practice Management Software
- Sanitation Protocols
- Treatment Room Setup
- Dental Impressions
- Proficient in Microsoft Word Programs
- Bilingual, fluent in Spanish and English
Timeline
Warehouse Worker
Target
11.2019 - 12.2022
Sales Associate
Ross Dress For Less
01.2016 - 11.2019
Crew Member
McDonald's
02.2013 - 11.2016
Certification - Chairside Dental Assistant
Dental Academy Of Chicago
Associate of Arts - Law Enforcement Administration
City Colleges of Chicago-Harold Washington College
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