Eliana Patrick
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently.
Overview
3
3
years of professional experience
Work History
Receptionist
YWCA EL Paso Del Norte
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Swim Instructor
YWCA EL Paso Del Norte
07.2024 - Current
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Instructed participants on water safety rules and regulations.
- Developed strategies for challenging behaviors exhibited by students during lessons.
Barista
Dunkin Dounuts
06.2021 - 01.2022
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained calm demeanor during high-volume periods and special events.
Education
High School Diploma -
El Paso Academy West
12-2023
Skills
- Rule Enforcement
- Customer Service
- Adaptability and Dependability
- Positive reinforcement techniques
- Excellent Communication
- Responsible and Trustworthy
Timeline
Receptionist
YWCA EL Paso Del Norte
11.2024 - Current
Swim Instructor
YWCA EL Paso Del Norte
07.2024 - Current
Barista
Dunkin Dounuts
06.2021 - 01.2022
High School Diploma -
El Paso Academy West
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