Eliana Perez

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Managed and supervised day-to-day operations of multiple restaurants.
• Developed strategies to optimize profitability and customer satisfaction.
• Recruited, trained, and evaluated restaurant staff members.
• Established policies and procedures for personnel management, inventory control, and cash handling.
• Negotiated contracts with vendors for supplies, equipment, and services.
• Scheduled staff shifts and ensured adequate coverage during peak hours.

•Set up new lines for customers

•Took monthly payments and set up payment arrangements

•Stocking inventory and ordered new devices