Eliana Smith
Shawnee,KS
Summary
Dynamic and dedicated professional with extensive experience as a Correctional Officer at Lansing Correctional Facility. Proven ability in conflict resolution and emergency response, enhancing safety and security. Skilled in patient care and maintaining confidentiality, fostering trust and cooperation in high-pressure environments. Committed to excellence and continuous improvement in all roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Correctional Officer
Lansing Correctional Facility
04.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- responded promptly to emergency such as fights or medical emergencies by following establish procedures
Waitress Trainee
Danny’s Bar and Grill
02.2023 - 04.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
Home Healthcare Aid
RNS Private Care Duty
03.2021 - 09.2022
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Janitorial
AgTac Services
10.2021 - 02.2022
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Fostered a culture of continuous improvement through regular reviews of processes and procedures, leading to enhanced efficiency and effectiveness across the janitorial team.
- Maintained a clean, organized environment through diligent oversight of janitorial staff and adherence to strict sanitation protocols.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Collaborated with other janitorial staff to ensure all tasks were completed efficiently and effectively.
Sales Floor Associate Cashier
Cavender's Boot City
08.2021 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
Floor Associate
Feldmans Home and Farm
05.2021 - 10.2021
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
- Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
Food Preparation Worker
Kelly’s Bar and Grill
07.2020 - 10.2020
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
Education
CNA - CNA License
Delores Holmes
07-2025
High School Diploma -
Basehor Linwood High School
2108 155th St., Basehor , KS 6600705-2022
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Self-defense tactics
- Observation
- Weapons training
- Firearm operations trained
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Maintaining confidentiality
- Clinical documentation
- Team collaboration
- Critical thinking
Certification
- CPR Training
- defensive tactics
- firearms
Timeline
Correctional Officer
Lansing Correctional Facility
04.2023 - Current
Waitress Trainee
Danny’s Bar and Grill
02.2023 - 04.2023
Janitorial
AgTac Services
10.2021 - 02.2022
Sales Floor Associate Cashier
Cavender's Boot City
08.2021 - 10.2021
Floor Associate
Feldmans Home and Farm
05.2021 - 10.2021
Home Healthcare Aid
RNS Private Care Duty
03.2021 - 09.2022
Food Preparation Worker
Kelly’s Bar and Grill
07.2020 - 10.2020
CNA - CNA License
Delores Holmes
High School Diploma -
Basehor Linwood High School
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