Eliana Urgiles
New York,NY
Summary
Dynamic and reliable volunteer with extensive experience at IPUL Manhattan, excelling in customer service and teamwork. Demonstrated expertise in developing engaging activities for children, complemented by strong communication and problem-solving abilities. Adept at multitasking and maintaining organization in fast-paced environments, consistently ensuring a positive experience for all participants. A professional leader committed to driving team success, fostering collaboration, and adapting to meet evolving demands while exceeding objectives.
Overview
5
5
years of professional experience
Work History
Translation Team Leader
IPUL Manhattan
New York, NY
02.2026 - Current
- Monitored team progress, providing feedback to foster continuous development and accountability.
- Resolved conflicts within the team to maintain a positive work environment and morale.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Laundry Attendant
Cycle King Laundromat
New York, NY
11.2025 - Current
- Operated washers and dryers efficiently, ensuring optimal performance and cleanliness of equipment.
- Sorted, washed, dried, and folded laundry items according to specific care instructions.
- Maintained inventory of cleaning supplies and laundry products, ensuring availability for daily operations.
- Provided exceptional customer service by assisting clients with questions and addressing their concerns promptly.
- Processed customer transactions accurately and efficiently.
- Managed cash register operations, ensuring proper change and receipts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
Assistant Teacher
Ipul Manhattan
New York, NY
06.2024 - Current
- Designed and implemented engaging lesson plans to enhance student learning outcomes.
- Collaborated with lead teachers to assess educational progress and adapt instructional strategies.
- Facilitated classroom management to create a supportive and effective learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Summer Camp Counselor
IPUL Manhattan
New York, NY
06.2022 - Current
- Supervised daily activities and ensured safety of campers in diverse environments.
- Developed engaging lesson plans to enhance camper participation and learning experiences.
- Facilitated team-building exercises to promote cooperation and social skills among campers.
- Mentored junior counselors, providing guidance on best practices and conflict resolution strategies.
- Organized and led outdoor activities, enhancing physical fitness and teamwork among participants.
- Collaborated with parents to address concerns, ensuring positive communication and engagement.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age (3-12), interest, skill, and developmental levels.
Student Peer Mentor
Baruch College
New York, NY
06.2026 - 05.2027
- Facilitated peer-to-peer study groups, enhancing collaborative learning among students.
- Actively listened to student concerns, offering solutions and resources for academic challenges.
- Supported new student orientation efforts by creating informative presentations on campus resources and services available to incoming freshmen.
- Shared information about student life, academic offerings and healthy decision making with peer mentees.
- Worked with peers speaking English as second language, supporting individual progress despite unique barriers.
- Provided academic support and guidance to peers in diverse subject areas.
Childcare Assistant
Daycare
New York, NY
02.2024 - 06.2026
- Supervised free play and other activities to keep children safe.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Monitored children's progress and identified areas of improvement.
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
Multimedia Editor
The Ticker Baruch College
New York, NY
09.2025 - 05.2026
- Edited multimedia content for publication, ensuring clarity and alignment with brand standards.
- Utilized editing software to create engaging visual narratives that captivated audiences.
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
- Created short-form videos, animated gifs and motion graphics for social media posts.
Vice Chair Of Events
Undergraduate Student Government
New York, NY
08.2025 - 05.2026
- Collaborated with executive team to develop strategic initiatives for student engagement and advocacy.
- Organized events that promoted inclusivity and diversity within the university community.
- Developed and maintained relationships with stakeholders to enhance student government visibility and impact.
- Oversaw budget planning and resource allocation, optimizing the use of funds to achieve organizational goals.
- Planned and directed student events.
- Coordinated logistical needs for events and delegated tasks to accomplish objectives.
Education
Bachelor of Arts - Psychology
Baruch College
New York, NY05-2029
High School -
A. Phillip Randolph Campus High School
New York, NY06-2025
Skills
- Problem Solving / Patience and empathy / Reliable and punctual
- Friendly / Cheerful and energetic
- Strong computer skills / Interpersonal and written communication
- Skilled in working with special needs children
- Fluent in Spanish
- Cash handling and basic math skills
- Social media skills
- Coaching and mentoring
- Overseeing daily activities / Leading team meetings / Complaint resolution / Shift scheduling / Team supervision
- Peer support / Committee leadership / Academic support / Community resources
LANGUAGES
Spanish
Native or Bilingual
Timeline
Student Peer Mentor
Baruch College
06.2026 - 05.2027
Translation Team Leader
IPUL Manhattan
02.2026 - Current
Laundry Attendant
Cycle King Laundromat
11.2025 - Current
Multimedia Editor
The Ticker Baruch College
09.2025 - 05.2026
Vice Chair Of Events
Undergraduate Student Government
08.2025 - 05.2026
Assistant Teacher
Ipul Manhattan
06.2024 - Current
Childcare Assistant
Daycare
02.2024 - 06.2026
Summer Camp Counselor
IPUL Manhattan
06.2022 - Current
Bachelor of Arts - Psychology
Baruch College
High School -
A. Phillip Randolph Campus High School