Elianna Riveras
Fords,MIDDLESEX
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Creative problem solver skilled at de-escalating situations and driving
positive change.
Overview
3
3
years of professional experience
Work History
Warehouse Team Leader
The Real Real
04.2021 - Current
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Trained employees on equipment operation and safety protocols
- Adjust associate work assignments as needed to ensure execution of daily
production plan and operational standards; communicate critical production
issues and concerns to Department Manager; develop, discuss, and execute
solutions as needed. - Identify, develop, and implement process improvement initiatives to
continuously improve operations (e.g., safety, productivity, quality) of area;
engage associates for input in identifying and developing process improvement
initiatives. - Experience leading 40 plus associates.
- Manage associate performance and provide frequent coaching and performance
feedback; address performance issues in timely and constructive manner (partner
with Department manager when formal corrective action is needed); support
facility associate performance recognition programs. - Double checked records, daily reports and inventory transactions to identify and correct variances
Senior Warehouse Associate
The Real Real
09.2020 - 02.2021
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Floor Manager
Golden Corral Buffet And Grill
02.2019 - 04.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Oversaw supply restocking, area cleaning and product organization.
- Monitored inventory to determine loss points, maintain clear records and strengthen controls.
Education
No Degree - Phycology
Miami Dade College
Miami, FL03.2020
Skills
- Conflict Resolution
- Verbal and Written Communication
- Root Cause Analysis
- Coaching and Motivation
- Hiring and Training
- Operations Planning
- Employee Coaching and Motivation
- Team Supervision
- Customer Service
- Performance Tracking and
Evaluations - Training and Development
- Managing Operations and Efficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Team Leader
The Real Real
04.2021 - Current
Senior Warehouse Associate
The Real Real
09.2020 - 02.2021
Floor Manager
Golden Corral Buffet And Grill
02.2019 - 04.2020
No Degree - Phycology
Miami Dade College
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