Elianny Coste
Montauk
Summary
Dynamic and dependable professional with extensive experience at West Lake Hospitality, excelling in customer service and teamwork. Proven ability to manage teams effectively while maintaining a calm demeanor under pressure. Recognized for delivering outstanding guest experiences and adapting quickly to new challenges, ensuring smooth operations
Overview
10
10
years of professional experience
Work History
Front Desk
West Lake Hospitality
09.2018 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Manage Housekeeping Team
- Assist Manager in everything needed
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier/Host
Hideaway Montauk
05.2014 - 09.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Made schedules for the team
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front Desk Receptionist
West Lake Hospitality
09.2018 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
East Hampton High School
2 Long Ln East Hampton 06-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Hard worker
- Dependable and responsible
- Calm under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk
West Lake Hospitality
09.2018 - 10.2024
Front Desk Receptionist
West Lake Hospitality
09.2018 - 10.2022
Cashier/Host
Hideaway Montauk
05.2014 - 09.2024
High School Diploma -
East Hampton High School
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