Elias Alhaj
San Francisco,CA
Summary
Dynamic and efficient professional with proven multitasking abilities and a commitment to excellence. At Locanda Marin, I enhanced service speed and team efficiency by mastering both hard skills like basic mixology and soft skills such as guest service. Known for maintaining high cleanliness standards and fostering positive customer interactions, I consistently contribute to a seamless operational flow and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Barback
Locanda Marin
07.2021 - 05.2025
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Delivered food to customers at bar and tables.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
Barista
The Sampler's House
01.2013 - 02.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Cultivated positive and inviting caf�� atmosphere, encouraging repeat business and word-of-mouth referrals.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
No Degree - Business Management
Skyline College
San Bruno, CA06-2009
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Waste reduction
- Basic mixology
- Bartender backup
- Guest service
- POS system operation
- Safety awareness
Languages
Arabic
Native or Bilingual
Timeline
Barback
Locanda Marin
07.2021 - 05.2025
Barista
The Sampler's House
01.2013 - 02.2022
No Degree - Business Management
Skyline College
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