Elias Al Taoum

• Reviewing business requirements and technical documentation to identify testable scenarios and provide actionable feedback from both QA and BA perspectives
• Contributing to defining the testing strategy while ensuring alignment with product requirements, scope, and delivery timelines
• Creating detailed, comprehensive, and well-structured test plans and test cases
• Designing, executing, and maintaining manual and automated test cases for the mobile application using Katalon Studio
• Performing functional, regression, smoke, and exploratory testing to validate product quality and stability
• Participating in Agile ceremonies, including sprint planning, daily stand-ups, demos, and retrospectives
• Conducting root-cause analysis on critical defect clusters to prevent recurrence and improve product quality
• Ensured compliance with acceptance criteria and quality standards (BDL and Businesses) prior to release

• Report and document defects, and collaborate with developers to ensure timely resolution.
• Conduct regression testing to verify that previously identified defects have been fixed and the software is functioning as intended.
• Collaborate closely with other members of the development team to ensure quality standards are met.
• Perform manual testing of the website and application.
• Ensure that the website is implemented in accordance with the designed workflow.

• Collaborated closely with the development team on two projects to create test plans for quality assurance.
• Reviewed requirements and design documents to ensure completeness and testability of requirements.
• Developed and maintained documentation of system test procedures and test cases.
• Developed and executed test plans and test cases to ensure that the product was functioning as intended.
• Identified bugs and reported them to the responsible software developers, as well as suggested enhancements.
• Evaluated the user experience and interface design.
• Provided support to the deployment team on staging and live environments and tracked any issues that arose on each stage.

• Maintained awareness of the market and conducted competitor analysis.
• Processed customer complaints, comments, and feedback while working to resolve any issues.
• Managed stock levels and made key decisions about stock control and ordering.
• Supervised staff to ensure that daily operations were running smoothly and efficiently.

• Described merchandise and provided information on the use, operation, and care of merchandise to customers.
• Recommended and selected merchandise based on customer needs and desires, and assisted in locating or obtaining the merchandise.
• Placed special orders or contacted other stores to find desired items for customers.