Elias Bradfield
Summary
Dynamic retail professional with extensive experience at Lowe's, excelling in merchandise handling and customer service. Proven ability to enhance store organization and optimize layouts, resulting in increased sales. Skilled in planogram execution and effective communication, ensuring a visually appealing shopping environment and exceptional customer satisfaction.
Professional retail worker with experience in merchandise coordination and presentation. Adept at maintaining inventory accuracy and enhancing product displays to boost sales. Reliable team player focused on achieving store objectives and adapting to changing retail environments, showcasing organizational and communication skills.
Overview
15
15
years of professional experience
Work History
Live Nursery Merchandise Associate
Lowe's
03.2021 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
- Created attractive displays to promote items.
- Inspected merchandise for quality and arranged proper display location on floor.
Overnight Stocker and Receiver
JOANN Fabrics and Crafts
07.2020 - 05.2021
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.
- Maintained up-to-date knowledge of current sales promotions, ensuring relevant products were prominently displayed for maximum visibility.
Dairy Inventory Coordinator, Grocery Stocker
Meijer
04.2015 - 02.2020
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Oversaw the safe disposal or recycling of obsolete or damaged materials in compliance with regulatory requirements.
- Rotated out-of-date stock to ensure the best and freshest product for our customers.
- Assisted customers with finding items.
- Greet, serviced, and thanked customers.
Office Worker
Dietrich's Natural Foods
06.2010 - 11.2014
- Completed clerical tasks such as filing, copying, and distributing mail.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Maintained digital and physical files for projects, business records and customer accounts.
- Executed record filing system to improve document organization and management.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Used provided software to complete online customer transactions and ready paperwork for warehouse to pick orders.
- Called customers in a timely manner to resolve any issues with orders or payments.
- Data entry of payment information into proper software to complete customer orders.
Education
Bachelor of Arts - Astronomy
University of Toledo
05-2017
Skills
- Retail experience
- Store organization
- Planogram execution
- Merchandise handling
- Stock replenishment
- Order picking
- Shipping and receiving
- Warehouse operations
- Verbal communication
- File organization
- Professionalism and etiquette
- Document management
- Customer service
Languages
English
Native or Bilingual
Japanese
Elementary
Spanish
Elementary
Timeline
Live Nursery Merchandise Associate
Lowe's
03.2021 - Current
Overnight Stocker and Receiver
JOANN Fabrics and Crafts
07.2020 - 05.2021
Dairy Inventory Coordinator, Grocery Stocker
Meijer
04.2015 - 02.2020
Office Worker
Dietrich's Natural Foods
06.2010 - 11.2014
Bachelor of Arts - Astronomy
University of Toledo
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