Taylor Grant
Scurry,TX
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
5
5
years of professional experience
Work History
Department Supervisor
Lowe's
10.2025 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handled cash register, returns, and refunds.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Sales Specialist
Lowe’s
05.2024 - 10.2025
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Sales Floor Associate
Lowe’s
03.2023 - 05.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
Assistant Bakery Manager
Brookshire’s Grocery Company
05.2021 - 01.2023
- Supervised baking and general production to drive sales and monitor overhead expenses.
- Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals.
Education
Associate’s Degree -
Trinity Valley Community College
Athens, Tx05.2022
Skills
- Process and procedure development
- POS systems operations
- Workflow optimization
- Inventory management
- Problem resolution
- Policy enforcement
Timeline
Department Supervisor
Lowe's
10.2025 - Current
Sales Specialist
Lowe’s
05.2024 - 10.2025
Sales Floor Associate
Lowe’s
03.2023 - 05.2024
Assistant Bakery Manager
Brookshire’s Grocery Company
05.2021 - 01.2023
Associate’s Degree -
Trinity Valley Community College