Kaleigh Hanson
Arab,AL
Summary
Motivated and dedicated leader specializing in compliance with company procedures, operational efficiency, and continual improvement. Recognized for developing policies that streamline processes, increase efficiency, and encourage collaboration within teams to enhance performance. Supporter of advancement, and passionate about continuous learning opportunities.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Department Supervisor
Syncro Corporation
Arab, AL
02.2021 - Current
- Supervise daily operations, and ensure adherence to company policies and ISO standards.
- Train employees on new processes and procedures, safety procedures, and operational protocols.
- Assign tasks aligned with individual strengths.
- Monitor department operations to ensure productivity standards are met, and analyze data for improvements.
- Develop and implement departmental policies, procedures, and process improvements to enhance efficiency.
- Identify appropriate solutions to minimize issues and solve problems with urgency.
- Investigate and resolve customer inquiries, and address issues promptly to maintain satisfaction.
- Encourage open communication among team members to enhance collaboration and address issues effectively by organizing weekly meetings with a focus on discussing safety.
- Evaluate current systems, and identify opportunities for streamlining processes.
- Exercise discretion and judgment in managing a fast-paced environment, adapting to change with a sense of urgency.
Receiving Inspector
Syncro Corporation
Arab, Alabama
05.2020 - 05.2021
- Inspected incoming goods to ensure conformity with purchase orders and quality standards.
- Inspected incoming materials for conformance to company quality standards and compliance with ISO standards.
- Performed visual and dimensional checks on received products.
- Utilized inspection tools to assess the dimensional integrity of received materials.
- Identified discrepancies between actual items received and required specifications.
- Maintained detailed records of inspections for compliance with ISO standards and accounting reports.
- Documented all inspections performed according to company guidelines.
- Worked closely with the Accounting and Purchasing departments to resolve any discrepancies related to materials received.
- Recorded inspection data for reporting, accounting, and recording purposes.
Department Lead
Syncro Corporation
Arab, AL
01.2021 - 02.2021
- Trained new employees on equipment usage, product procedures, and company policies.
- Monitored compliance with safety regulations and quality standards.
- Reviewed time sheets for accuracy prior to submitting them for payroll processing.
Electronic Assembler
Syncro Corporation
Arab, Alabama
05.2019 - 05.2020
- Assembled electronic components using soldering tools, hand tools, and automated machinery.
- Read and followed blueprints, visual aids, and schematics to assemble electronics.
- Reworked defective parts and assemblies after troubleshooting.
- Conducted quality checks on finished products for defects or inconsistencies.
- Identified potential problems during the manufacturing process.
- Assisted in training new employees on assembly procedures and safety protocols.
- Trained co-workers on specific assembly instructions and procedures.
- Maintained a clean and organized work area at all times for both safety and efficiency.
Cashier, Cook, and Management
Captain D's Seafood
Arab, AL
09.2017 - 05.2019
- Operated a cash register POS system efficiently and accurately, processing payments by cash, debit/credit cards, and gift cards, issuing receipts and change as needed.
- Politely greeted customers, and answered questions and requests as needed.
- Resolved customer inquiries and complaints professionally and promptly.
- Managed staff scheduling to align labor costs with service demand.
- Oversaw cash handling procedures to ensure financial accuracy and security.
- Coordinated inventory management to reduce waste and maintain stock levels.
- Supported team operations by taking on diverse tasks related to food preparation and maintenance. from management, performing tasks related to cooking, cleaning, food preparation, and inventory.
- Managed team of 10-15 employees in a fast-paced environment.
Store Manager
Burger King
Huntsville, AL
09.2016 - 05.2017
- Strengthened work flow productivity by hiring, managing and developing team members, shift manager, and assistant managers.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Collaborated with the Area Manager on new product launches.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Updated and maintained store signage and displays.
- Ensured compliance with health and safety regulations in food handling.
Assistant Manager
Burger King
Cullman, Alabama
08.2015 - 09.2016
- Coordinated employee schedules to ensure optimal staffing during peak hours, enhancing customer service.
- Conducted performance evaluations and delivered constructive feedback to improve team member development.
- Interviewed prospective employees and provided input to Store Manager.
- Monitored employee attendance records and timekeeping to ensure accurate payroll processing.
- Oversaw inventory management processes to ensure stock levels met demand. and ordered supplies to maintain stock availability.
- Coordinated cycle counts to verify accuracy of inventory records.
Team Member
Burger King
Arab, AL
04.2013 - 05.2015
- Prepared food items meeting restaurant standards and safety guidelines to ensure quality and compliance.
- Handled cash transactions accurately and managed cash register operations.
- Maintained cleanliness and organization of workstations and dining areas.
- Acquired necessary skills rapidly, enhancing team responsiveness to customer needs.
- Rotated through different stations based on sales demand, supporting smooth operations during peak hours.
Education
Bachelor of Arts - General Studies
Southern New Hampshire University
Online10-2021
Skills
- Quality control
- ISO compliance
- Team collaboration
- Problem solving
- Time management
- Process improvement
- Process and procedure development
- Quick learner
- Ability to adapt to change
- Organizational, leadership, and computer skills
- Proficient in Microsoft applications, daily utilization of Outlook and Excel
Certification
Certified IPC Trainer of J-STD-001, IPC (Global Electronics Association), Sept. 2024 - Sept. 2026
Timeline
Department Supervisor
Syncro Corporation
02.2021 - Current
Department Lead
Syncro Corporation
01.2021 - 02.2021
Receiving Inspector
Syncro Corporation
05.2020 - 05.2021
Electronic Assembler
Syncro Corporation
05.2019 - 05.2020
Cashier, Cook, and Management
Captain D's Seafood
09.2017 - 05.2019
Store Manager
Burger King
09.2016 - 05.2017
Assistant Manager
Burger King
08.2015 - 09.2016
Team Member
Burger King
04.2013 - 05.2015
Bachelor of Arts - General Studies
Southern New Hampshire University