Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Training and Clearances
Timeline
Generic

REBECCA BORGES

Box Springs,GA

Summary

Reliable Manager with over nine years of experience demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Department Supervisor

Army
Fort Benning, GA
12.2023 - Current
  • Analyzed data to identify areas of improvement within the department and implemented changes, resulting in an 80 percent improvement in processes.
  • Ensured compliance with all safety regulations across the department.
  • Supervised nine employees in the medical department and delegated tasks and responsibilities to each one.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.

Clinic Manager

Army
Fort Benning, GA
11.2022 - 12.2023
  • Managed daily clinic operations and clinical projects, including setting targets and performance standards following a $3M budget and with expert leadership of a 20-person team.
  • Organized educational seminars for healthcare professionals working at the clinic on infection control protocols or safety guidelines.
  • Oversaw ordering, purchasing, and maintenance of clinical equipment.
  • Ensured compliance with regulatory requirements related to the Joint Commission and HIPAA regulations.

Clinic Manager

Army
Fort Benning, GA
02.2022 - 11.2022
  • Provided direct supervision of clinical staff, including orientation, training, and development of employees, and maintained a budget of $15 million.
  • Maintained accurate documentation of client progress within the Electronic Health Record system.
  • Developed policies and procedures for the clinic to ensure quality service delivery.
  • Maintained records management system to process personnel information and track training and medical requirements for staff.

68W Combat Medic

Army
Fort Campbell, KY
09.2019 - 01.2022
  • Transported injured personnel via ground ambulance or helicopter evacuation.
  • Provided emergency medical care to stabilize patients and prevent further injury or death.
  • Ensured that all medical equipment was properly maintained and operational.
  • Performed emergency life support and treated sick and injured persons at remote locations.

68W Health Care Specialist

Army
Fort Knox, KY
09.2015 - 08.2019
  • Assisted with patient transfers from beds to wheelchairs or stretchers using proper body mechanics techniques.
  • Communicated effectively with healthcare team members regarding changes in patient's clinical status.
  • Assisted physicians with various procedures, such as suturing lacerations, biopsies, and birth control procedures.
  • Demonstrated dedication to providing quality care through continued training and education.

68W Health Care Specialist

Army
Fort Sam Houston, TX
05.2015 - 09.2015
  • Administered medications, including intravenous fluids, intramuscular injections, oral medication and topical ointments.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Dressed wounds according to standard protocols using sterile technique.
  • Performed emergency medical procedures such as cardiopulmonary resuscitation and airway management.

Active Duty Soldier

Army
Fort Sill, OK
02.2015 - 05.2015
  • Conducted physical training exercises to maintain and improve physical fitness.
  • Performed maintenance on weapons, vehicles, and communications systems.
  • Provided security and surveillance in a variety of environments.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.

Education

BBA - Business administration and management, general

Columbus State University
Columbus, GA

Some College (No Degree) - Health Sciences

Hopkinsville Community College
Hopkinsville, KY

Some College (No Degree) - Health Sciences

Elizabethtown Community And Technical College
Elizabethtown, KY

Some College (No Degree) - Pre-Medicine

Central Texas College
Killeen, TX

Skills

  • Team Development
  • Regulatory Compliance
  • Safety And Security
  • Verbal And Written Communication
  • Relationship Building And Management
  • Customer Service
  • Training And Coaching
  • Operational Oversight
  • Time Management
  • Systems And Software Expertise
  • Problem Resolution
  • Quality Control
  • Policy Implementation
  • Problem-Solving
  • Proficient In Microsoft 365, One Drive, various Health Management Systems (Citrix, AHLTA, CHCS), various Supply Management Systems (DMLSS, DCAM, LogiCole)
  • Logistics Coordination

Certification

  • Lean Six Sigma Green Belt Certification: ZSSGB121150458 (AIGPE)
  • EMT-B (Emergency Medical Technician-Basic): E3201165 (NREMT)
  • BLS (Basic Life Support): 00SV9PN (American Red Cross)
  • ALS (Advanced Life Support): 0125VI2 (American Red Cross)
  • PALS (Pediatric Advanced Life Support): 0125KCQ (American Red Cross)
  • PHTLS (PreHospital Trauma Life Support): 37221CE7-091B-6B47-AFD1-BAADA241EF04 (NAEMT)
  • All Hazards Disaster Response: B019D645-A8C7-F947-818A-25034F8AA894 (NAEMT)

Accomplishments

  • Recognized by the Director of the Defense Health Agency for outstanding contributions to the organization (Martin Army Community Hospital).
  • Recognized by the Commander of the Maneuver Center of Excellence on Fort Moore for my role in transitioning my clinic to a new Health Management System with no delay in medically processing soldiers.
  • Received four Army Achievement Medals for managing operations in a variety of projects.
  • Received two Army Commendation Medals for heavily contributing to my organizations and enhancing each organization's processes, procedures, and quality.
  • Completed Advanced Leadership Training with exceeded standards in over half of the criteria.

Languages

English
Native/ Bilingual

Training and Clearances

  • PMP Prep training was completed in Feb 2024. Intend to apply and take the exam before September 2024.
  • Currently possesses a Secret security clearance through the military.
  • Currently taking the Lean Six Sigma Black Belt course through AIGPE. Expected to have my certification by May 2024.

Timeline

Department Supervisor

Army
12.2023 - Current

Clinic Manager

Army
11.2022 - 12.2023

Clinic Manager

Army
02.2022 - 11.2022

68W Combat Medic

Army
09.2019 - 01.2022

68W Health Care Specialist

Army
09.2015 - 08.2019

68W Health Care Specialist

Army
05.2015 - 09.2015

Active Duty Soldier

Army
02.2015 - 05.2015

BBA - Business administration and management, general

Columbus State University

Some College (No Degree) - Health Sciences

Hopkinsville Community College

Some College (No Degree) - Health Sciences

Elizabethtown Community And Technical College

Some College (No Degree) - Pre-Medicine

Central Texas College

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