Elias Concepcion
Methuen,Massachusetts
Summary
Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships. Knowledgeable Order Fulfillment Associate experienced with warehouse, distribution and stock management operations. Helps team members deliver on order promises with organized spaces and quickly filled shipments. Excels under pressure and understands how to safely use equipment. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Home Depot
04.2023 - Current
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
Painter
Self Employed Services
04.2020 - Current
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
Hardscaping
Self Employed Services
03.2018 - Current
- Enhanced landscape aesthetics by designing and implementing various hardscape and softscape projects.
- Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.
- Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Collaborated with designers to create visually appealing landscapes while adhering to client specifications and budget constraints.
- Developed new business opportunities by establishing strong working relationships with clients and industry professionals.
- Optimized resource utilization by analyzing project requirements and allocating appropriate personnel, tools, materials for each job site.
Pizza Maker
Mano's Pizzeria
10.2022 - 04.2023
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
- Managed inventory effectively, reducing food waste and controlling costs for the business.
Bakery Clerk
Albie D's Italian Bakery
10.2022 - 04.2023
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Education
High School Diploma -
University of Massachusetts - Lowell
Lowell, MA05.2026
Skills
- Shipping procedures
- Warehouse Operations
- Packing expertise
- Order Processing
- Loading and unloading
- Order Picking
- Palletizing
- Warehouse Safety
Certification
- Licensed [reach truck ,forklift truck operators ]
workingout,playing basketball,videogames,editing
iv just recently got into personal health as i saw a down trend in my wellbeing i decided to turn my life around through exercise and healthy eating
im also a very competitive person so anything that has to do with competition i try and be the best that i can
Timeline
Order Fulfillment Associate
Home Depot
04.2023 - Current
Pizza Maker
Mano's Pizzeria
10.2022 - 04.2023
Bakery Clerk
Albie D's Italian Bakery
10.2022 - 04.2023
Painter
Self Employed Services
04.2020 - Current
Hardscaping
Self Employed Services
03.2018 - Current
High School Diploma -
University of Massachusetts - Lowell
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