Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elias Concepcion

Methuen,Massachusetts

Summary

Background includes using techniques such as positive reinforcement and communication strategies to help clients. Proficient in gathering and evaluating information to enhance treatment goals and program success. Supports smooth distribution operations with top skills in equipment operation, order packing, and multitasking.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Life Coach

Nupathinc
Woburn, MA
05.2024 - Current
  • Provided guidance on how to make decisions around career choices, relationships, and other life changes.
  • Assisted clients with developing problem solving skills to manage difficult situations.
  • Supported clients in setting realistic expectations for themselves based on current circumstances and resources available.
  • Developed Individual Education Plans for clients with disabilities.
  • Provided instruction in academic, communication, and social skills to special education clients.

Painter

Self Employed Services
04.2020 - Current
  • Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Increased client satisfaction by providing accurate color consultations and recommendations.
  • Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.

Hardscaping

Self Employed Services
03.2018 - Current
  • Enhanced landscape aesthetics by designing and implementing various hardscape and softscape projects.
  • Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.
  • Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Collaborated with designers to create visually appealing landscapes while adhering to client specifications and budget constraints.
  • Developed new business opportunities by establishing strong working relationships with clients and industry professionals.
  • Optimized resource utilization by analyzing project requirements and allocating appropriate personnel, tools, materials for each job site.

Order Fulfillment Associate

Home Depot
289 South Broadway, MA
04.2023 - 05.2024
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
  • Reduced order processing time by consistently maintaining clean and organized workspace.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
  • Minimized product damage during shipping by securely packaging items in appropriate materials.
  • Maintained compliance with workplace safety protocols, reducing risk of accidents or injuries on the job.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Improved pick rates by optimizing routes within warehouse, reducing travel time between product locations.

Pizza Maker

Mano's Pizzeria
5 Haverhill St, Methuen, MA 01844
10.2022 - 04.2023
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
  • Managed inventory effectively, reducing food waste and controlling costs for the business.

Bakery Clerk

Albie D's Italian Bakery
140 S Main St, Haverhill, MA 01835
10.2022 - 04.2023
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.

Education

BBA -

University of Massachusetts - Lowell
Lowell, MA
05.2026

Skills

  • Shipping procedures
  • Warehouse Operations
  • Packing expertise
  • Order Processing
  • Loading and unloading
  • Order Picking
  • Palletizing
  • Warehouse Safety
  • Community resources
  • Program support
  • Personal development sessions

Certification

  • Licensed [reach truck ,forklift truck operators ]

Timeline

Life Coach

Nupathinc
05.2024 - Current

Order Fulfillment Associate

Home Depot
04.2023 - 05.2024

Pizza Maker

Mano's Pizzeria
10.2022 - 04.2023

Bakery Clerk

Albie D's Italian Bakery
10.2022 - 04.2023

Painter

Self Employed Services
04.2020 - Current

Hardscaping

Self Employed Services
03.2018 - Current

BBA -

University of Massachusetts - Lowell

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