ELIAS FAGAN
Powder Springs,GA
Summary
Media and Entertainment student with hands-on experience in video production and editing. Proven leadership in managing teams and enhancing communication to drive operational success. Passionate about sports media and content creation, aiming to leverage skills in a dynamic video production environment.
Overview
4
4
years of professional experience
Work History
Senior Team Lead / Manager
Chick-fil-A
Thornton Road
08.2024 - Current
- Trained and developed new team members and aspiring leaders to enhance team capabilities.
- Collaborated with team members and leaders to identify and resolve issues, enhancing operational effectiveness.
- Delegate responsibilities and help maintain strong team performance.
- Led team members and supported daily operations in fast-paced environment to ensure smooth workflow.
Team Member
Chick-fil-A
10.2023 - 08.2024
- Provided excellent customer service in a fast-paced restaurant environment.
- Delivered outstanding customer service in a fast-paced environment, ensuring customer satisfaction and loyalty.
- Coordinated with team members to streamline daily operations, enhancing workflow and team collaboration.
- Supported team members in food preparation tasks to ensure efficiency and quality. in preparing food items accurately and efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
Night Shift Lead
Great American Cookies
05.2022 - 10.2023
- Led nightly operations, ensuring smooth workflow and supporting team members to achieve shift goals.
- Trained employees, fostering a positive and productive work environment through effective mentorship.
- Developed leadership and communication skills, enhancing time management and team collaboration.
Education
B.A. - Media and Entertainment
Kennesaw State University
Kennesaw, GA05-2028
Audio-Video Technology & Film Pathway
Lithia Springs High School
Lithia Springs, GA01-2024
Dual Enrollment -
West Georgia Technical College
4600 Timber Ridge Dr, Douglasville, GA 3013501-2024
Skills
- Media: Adobe Premiere Pro, Canva, Video Production, Video Editing, Content Creation, Social Media
- Customer service
- Team leadership
- Professional: Leadership, Team Management, Communication, Public Speaking, Teamwork, Customer Service, Time Management
- Event coordination
- Operational efficiency
CAREER INTERESTS
Sports Media | Video Production | Social Media | Film | Content Creation | Professional Sports
LEADERSHIP EXPERIENCE
- DECA — President
- Led meetings and organized events and activities for members.
- Worked with officers to plan and promote DECA activities.
- Helped members develop leadership, communication, and business skills.
- Teacher Aid Assistant — Lithia Springs High School
- Supported teachers and students with classroom activities and daily tasks.
- Developed communication, organization, and leadership skills.
Timeline
Senior Team Lead / Manager
Chick-fil-A
08.2024 - Current
Team Member
Chick-fil-A
10.2023 - 08.2024
Night Shift Lead
Great American Cookies
05.2022 - 10.2023
B.A. - Media and Entertainment
Kennesaw State University
Audio-Video Technology & Film Pathway
Lithia Springs High School
Dual Enrollment -
West Georgia Technical College