Elias Martinez
Three Rivers,MI
Summary
hands-on experience in customer service, payment processing and sales. Strong team player, eager to learn new processes I'm a hands on learner. I would be a great addition to the team. I'm also easy to get along with and I don't stop until the task is done at hand, flexible with weekend and evenig shift options.
Overview
10
10
years of professional experience
Work History
Way Global
Sam horn
Elkhart, Indiana
01.2020 - 01.2022
- Prepared and processed documents such as deeds, easements, releases, agreements and other related materials.
- Provided administrative support services for senior partners and firm associates for various types of litigation.
- Participated in public hearings and meetings to discuss proposed projects requiring right of way acquisitions.
- Transported goods to designated areas within the warehouse facility.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Inspected incoming shipments for damage or discrepancies.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Received and tracked incoming inventory shipments.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Verified accuracy of incoming shipments against purchase orders.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Wendy's
Billy Jerome Dooley jr
Goshen , IN
08.2017 - 01.2020
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Communicated effectively with co-workers to ensure smooth workflow.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated cash register and received payment from customers in cash or credit form.
- Greeted customers and took their orders in a friendly and efficient manner.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Complied with all local health codes and regulations concerning food preparation and handling.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Tailored orders to address customer allergies and gluten concerns.
- Operated cash register to process customer payments accurately and efficiently.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Processed payments on cash register and counted back bills and change to patrons.
Rue 21
Deen smith
Goshen , IN
08.2015 - 08.2017
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Developed customized training plans for clients to help them reach their running goals.
- Adhered strictly to rules and regulations of activities department and district.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Helped customers by answering questions and locating merchandise.
- Created price tags and merchandise signs for new items.
- Bagged or packaged purchases and wrapped gifts.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assisted customers with finding the right product for their needs.
- Stocked shelves with merchandise according to company standards.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
Kroger
Kevin Escobedo
Goshen , IN
01.2012 - 01.2015
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Operated cash registers, handling cash, credit, and debit transactions accurately.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Processed customer payments quickly and returned exact change and receipts.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
High School Diploma -
Goshen High School
Goshen Indiana 08-2014
Skills
- Legal compliance
- Title research
- Negotiation expertise
- Property inspection
- Drawer balancing
- Product restocking
- Checkout monitoring
- Payment processing
- Cash drawer balancing
- POS systems
- Cash handling expertise
- Customer assistance
- Credit and cash transactions
- Online orders preparation
- Cash handling
- Product knowledge
Timeline
Way Global
Sam horn
01.2020 - 01.2022
Wendy's
Billy Jerome Dooley jr
08.2017 - 01.2020
Rue 21
Deen smith
08.2015 - 08.2017
Kroger
Kevin Escobedo
01.2012 - 01.2015
High School Diploma -
Goshen High School