Fortesa Jakupi
Lehi
Summary
At ZAGG INC, I contributed to trade compliance initiatives that aimed to enhance operational efficiency by streamlining import/export processes. Through legal research and promoting a collaborative atmosphere, I was fortunate to help improve productivity and compliance adherence. With a focus on documentation management and cross-functional coordination, I strive to address regulatory challenges and find effective solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Global Trade Compliance Coordinator
ZAGG INC
07.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Successfully streamlined import and export processes, reducing lead times, and improving operational efficiency.
- Skilled in conducting internal audits and compliance reviews to ensure adherence to trade regulations.
- Handled additional responsibilities beyond my job title by managing the shipping of packages from the office, including international shipments. This has equipped me with proficiency in using the FedEx shipping portal to ensure efficient and accurate delivery.
Customer Service
Target
07.2019 - 06.2021
- Delivered outstanding customer service by promptly and professionally addressing resident inquiries.
- Assisted in the guest service area by providing additional support with tasks such as returns and organization.
- Served as a lead in the front office, effectively managing team members within our department, which includes guest service, cashiering, and drive-up operations.
Education
Certificate - Digital Marketing
University of Utah
06.2024
High School Diploma -
Olympus High School
05.2019
Skills
- Legal Research
- Regulatory knowledge
- Cross-functional coordination
- Legal Compliance
- Training delivery
- Data Compilation
- Auditing
- Documentation Management
- Shipping and receiving
Accomplishments
- Successfully transitioned into the field of global trade compliance with no prior experience, acquiring in-depth knowledge and expertise within a short period of time.
- Streamlined import and export processes, reducing lead times.
- Continued monitoring/updating a based compliance program, decreasing issues and penalties. -
- Developed a compliance monitoring system for consistent adherence to trade regulations.
- Recognized for maintaining high compliance and best practices in global trade operations.
Languages
Albanian
Professional
English
Native or Bilingual
Education
Salt Lake City, UT,Salt Lake City, UT
Contact
West Jordan, UT 84088
Certification
- [DOT, IATA & IMDG Multimodal Hazmat Shipping Course] [Safety Compliance Management] [09/23]
Timeline
Global Trade Compliance Coordinator
ZAGG INC
07.2021 - Current
Customer Service
Target
07.2019 - 06.2021
High School Diploma -
Olympus High School
Certificate - Digital Marketing
University of Utah
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