Summary
Overview
Work History
Education
Skills
Accomplishments
Contact
Certification
Timeline
Generic

Fortesa Jakupi

Lehi,UT

Summary

At ZAGG INC, I contributed to trade compliance initiatives that aimed to enhance operational efficiency by streamlining import/export processes. Through legal research and promoting a collaborative atmosphere, I was fortunate to help improve productivity and compliance adherence. With a focus on documentation management and cross-functional coordination, I strive to address regulatory challenges and find effective solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Global Trade Compliance Coordinator

ZAGG INC
07.2021 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Successfully streamlined import and export processes, reducing lead times, and improving operational efficiency.
  • Skilled in conducting internal audits and compliance reviews to ensure adherence to trade regulations.
  • Handled additional responsibilities beyond my job title by managing the shipping of packages from the office, including international shipments. This has equipped me with proficiency in using the FedEx shipping portal to ensure efficient and accurate delivery.

Customer Service

Target
07.2019 - 06.2021
  • Delivered outstanding customer service by promptly and professionally addressing resident inquiries.
  • Assisted in the guest service area by providing additional support with tasks such as returns and organization.
  • Served as a lead in the front office, effectively managing team members within our department, which includes guest service, cashiering, and drive-up operations.

Education

Certificate - Digital Marketing

University of Utah
Salt Lake City, UT
06.2024

High School Diploma -

Olympus High School
Salt Lake City, UT
05.2019

Skills

Legal Research

  • Conducted research on international trade laws, export regulations, and compliance requirements to support legal and operational decisions

Regulatory Knowledge

  • Maintained an up-to-date understanding of global trade regulations, customs procedures, and industry standards

Cross-functional coordination

  • Collaborated with legal, logistics, and supply chain teams to ensure compliance and resolve regulatory issues

Legal Compliance

  • Ensured company operations adhered to international and domestic legal requirements, including export controls and sanctions

Training Delivery

  • Developed and delivered training sessions on compliance procedures and regulatory changes for staff across multiple departments

Data Compilation

  • Collected, organized, and analyzed data related to shipments, compliance audits, and regulatory filings

Auditing

  • Conducted internal audits of trade compliance processes and documentation to identify and address potential risks

Documentation Management

  • Prepared, reviewed, and maintained accurate records for shipments, compliance activities, and legal correspondence

Shipping and Receiving

  • Oversaw shipping and receiving processes to ensure compliance with all applicable trade regulations and timely delivery

Accomplishments

  • Successfully transitioned into the field of global trade compliance with no prior experience, acquiring in-depth knowledge and expertise within a short period of time.
  • Streamlined import and export processes, reducing lead times.
  • Continued monitoring/updating a based compliance program, decreasing issues and penalties. -
  • Developed a compliance monitoring system for consistent adherence to trade regulations.
  • Recognized for maintaining high compliance and best practices in global trade operations.

Contact

Lehi, UT 84043

Certification

  • [DOT, IATA & IMDG Multimodal Hazmat Shipping Course] [Safety Compliance Management] [09/23]

Timeline

Global Trade Compliance Coordinator

ZAGG INC
07.2021 - Current

Customer Service

Target
07.2019 - 06.2021

Certificate - Digital Marketing

University of Utah

High School Diploma -

Olympus High School

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Fortesa Jakupi