To obtain a professional position where my experience, initiative, leadership and management skills will be strongly utilized.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bay Host
Top Golf
Pharr
10.2019 - Current
Responsible for managing tasks at functions that include banquets, ceremonies, conferences, and parties.
Responsible for greeting every guest immediately in a friendly and approachable manner.
Responsible for assisting guests in understanding and enjoying the game, including safety rules.
Responsible for offering food and beverages.
Responsible for protecting guests and community by observing the rules of responsible alcohol service.
Responsible for ensuring the bays are clean and ready for guests.
Responsible for being careful and efficient in handling cash.
Responsible for assigning hundreds of people their bays in a quick and organized manner.
Responsible for answering customers' questions over the phone in a professional manner.
Infantryman
Army National Guard
05.2018 - Current
Basic Military Training, August 2018. Fort Leonardwood, MO.
Advanced Individual Training, November 2018. Fort Huachuca, AZ.
One Station Unit Training, July 2019. Fort Benning, GA.
Operation Guardian Support (OGS), alongside Customs and Border Protection. March 2020 – November 2020. 2020. Laredo, TX.
Natural Disaster Winter Support Mission, December 2020. Houston, TX.
59th Presidential Inauguration, January 2021. Washington, D.C.
Operation Lone Star (OLS), alongside the Department of Public Safety, Border Patrol, March 2021 - Present.
Deputized by the Department of Public Safety, June 2021. Eagle Pass, TX.
Deputized by Border Patrol, March 2025. McAllen, TX.
State of Emergency: Mass Migration Response, September 2021. Del Rio, TX.
Courrier
BrightStar Care Home Health
Edinburg
06.2018 - 08.2018
Responsible for excellent customer service towards all clinics who needed paperwork.
Responsible for any referrals coming into the agency to be sure they have all necessary documentation.
Responsible for filing important paperwork in the appropriate cabinets.
Responsible for keeping patient sensitive information confidential.
Responsible for delivering sensitive paperwork to the appropriate hospital or clinic in a timely manner.
Responsible for keeping contact with therapists/nurses about paperwork deliveries.
Responsible for handling any conflicts that may arise with a patient and resolving any issues.
Team Member/Cashier
Chick-Fil-A
McAllen
09.2017 - 04.2018
Responsible for taking customer orders efficiently and quickly.
Responsible for keeping the store well-maintained and clean.
Responsible for following all safety guidelines.
Responsible for assisting with resolving customer issues when necessary.
Responsible for performing cashier duties such as processing payment, accepting payments from customers, and issuing receipts.
Responsible for storing supplies in the appropriate areas after deliveries.
Education
High School Diploma -
James Nikki Rowe High School
McAllen, TX
06.2018
Skills
Narcotics search and seizure
Arrest techniques
Reconnaissance Skills
Intelligence gathering
Surveillance techniques
Emergency techniques
Incident reporting
Access control
Conflict resolution
Customer service
Attention to detail
Problem solving
Communication skills
Time management
Situational awareness
Patrolling techniques
Physical fitness
Firearm handling
Active shooter response
ID verification
Vehicle inspections
Body language analysis
Physical combat training
Reliability
De-escalation techniques
First aid certified
Riot control
Working under stress
References
James Roycroft Jr, US Customs and border protection, Task force officer to Homeland Security Investigations, (956) 267-6400, 109 Shiloh Dr, Laredo, TX 78045, James.roycroftjr@associates.hsi.dhs.gov
SGT Boyzo, Anthony, Army National Guard, (860) 508-1768, Anthony.boyzo1589@gmail.com, 1100 Vo Tech Dr, Weslaco, TX, 78599
SGT Monsebias, Manuel, Army National Guard, (956) 659-0544, Manuelmonsebais0726@gmail.com, 1100 Vo Tech Dr, Weslaco, TX, 78599
Agent Perez, Brandon, U.S. Border Patrol, (956) 360-5484, Perezbrandon3434@gmail.com, 730 Border Patrol Ln, Rio Grande City, TX, 78582, 606 E Eldora Rd, San Juan, TX, 78589
Accomplishments
Army achievement medal
National defense service medal
Armed forces service medal (AFSM)
Army service ribbon
Certification
Top Secret/Sensitive Compartmented Information (TS/SCI)