Elias Morales
Ogden
Summary
Detail-oriented tax professional with two years of experience, including a role as a Tax Examiner at the Internal Revenue Service, actively seeking a position as a Tax Examiner. Proven expertise in analyzing tax returns, conducting audits, and ensuring compliance with federal tax laws, complemented by strong skills in utilizing tax software and managing data. Recognized for providing training and mentorship to team members while maintaining high standards of product quality and hygiene. Demonstrated ability to thrive in fast-paced environments while delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
Deli Clerk
Maceys
Ogden, UT
04.2025 - Current
- Operated slicers and scales to prepare and package deli products efficiently.
- Assisted customers with product selection, ensuring exceptional service and satisfaction.
- Maintained cleanliness and organization of deli display cases to enhance product visibility.
- Monitored inventory levels, restocking items to ensure product availability during peak hours.
Auto Technician
Storey Automotive
Roy, UT
01.2023 - 11.2026
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety compliance.
- Collaborated with team members to streamline workflow processes and enhance service efficiency.
- Mentored junior technicians, providing training on best practices in automotive repair and diagnostics.
Tax Examiner
Internal Revenue Service
Ogden, Utah
12.2024 - 04.2025
- Review and analyze tax returns to ensure accuracy and compliance with federal tax laws and regulations.
- Conducted audits and examinations of individual and business tax filings to identify discrepancies and potential fraud.
- Communicated with taxpayers and their representatives to resolve issues, clarify information, and provide guidance on tax obligations.
- Prepared detailed reports and documentation of findings, including recommendations for adjustments or additional actions.
- Collaborated with other departments and agencies to exchange information and enhance compliance efforts.
- Utilized tax software and databases to efficiently process and manage tax return data.
- Provided training and mentorship to new team members on examination procedures and best practices.
Manager
Dominos
Ogden, Utah
10.2019 - 04.2024
- Supervised inventory management and coordinated supply orders to maintain optimal stock levels, ensuring efficient operations.
- Administered financial transactions, including till counting and deposit handling, while upholding high standards of customer service and store cleanliness.
- Oversaw daily operations ensuring optimal service delivery and customer satisfaction.
- Trained and mentored staff to enhance teamwork and improve operational efficiency.
Parts Manager
AutoZone
Ogden, UT
08.2021 - 01.2023
- Managed inventory levels to ensure optimal stock availability and reduce excess parts.
- Led a team in implementing efficient processes for order fulfillment and customer service.
- Developed training programs for staff on product knowledge and inventory management best practices.
- Analyzed sales data to identify trends and adjust inventory purchasing strategies accordingly.
Grocery Clerk
Macey's
Ogden, Utah
01.2019 - 10.2019
- Assisted customers in locating products, enhancing their shopping experience through personalized service.
- Restocked shelves and displays, maintaining optimal inventory levels and ensuring an appealing presentation.
Cashier/Customer Service
Lowe's
Ogden
01.2018 - 09.2018
- Processed customer transactions and returns with efficiency and accuracy, ensuring smooth checkout operations.
- Addressed product inquiries and maintained high levels of customer satisfaction through attentive and supportive service.
Cashier
Macey's
Ogden, Utah
08.2017 - 01.2018
- Provided prompt and courteous service to enhance customer shopping experiences.
- Processed transactions with efficiency and accuracy, maintaining a smooth checkout process.
Education
High School Diploma -
Ogden Weber Tech College
Harrisville UT04-2017
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
Timeline
Deli Clerk
Maceys
04.2025 - Current
Tax Examiner
Internal Revenue Service
12.2024 - 04.2025
Auto Technician
Storey Automotive
01.2023 - 11.2026
Parts Manager
AutoZone
08.2021 - 01.2023
Manager
Dominos
10.2019 - 04.2024
Grocery Clerk
Macey's
01.2019 - 10.2019
Cashier/Customer Service
Lowe's
01.2018 - 09.2018
Cashier
Macey's
08.2017 - 01.2018
High School Diploma -
Ogden Weber Tech College