Elias Semaan
Westlake,OH
Overview
21
21
years of professional experience
Work History
General Manager
East End Market
06.2015 - 01.2024
- Managed daily operations of the business including inventory management, finances, and providing excellent customer service.
- Executed strategic plans for business growth, resulting in increased revenue and value of the business.
- Built strong relationships with vendors and suppliers to ensure long-term success and loyalty.
- Interacted well with customers to build connections and nurture relationships.
General Manager
Webb Food Mart
01.2006 - 03.2014
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Business Owner
Geppettos Pizza
05.2003 - 05.2006
- Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
- Improved customer satisfaction rates by providing outstanding customer service and addressing concerns promptly.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
Education
Associate's Degree - Architecture And Construction Engineering
Cuyahoga Community College
Cleveland, OH05.1985
Skills
- Business Administration
- Operations Management
- Budget Coordination
- Customer Relationship Management
Languages
Arabic
Timeline
General Manager
East End Market
06.2015 - 01.2024
General Manager
Webb Food Mart
01.2006 - 03.2014
Business Owner
Geppettos Pizza
05.2003 - 05.2006
Associate's Degree - Architecture And Construction Engineering
Cuyahoga Community College