Elias Tooma
Brooklyn,USA
Summary
Dynamic professional with expertise in hospitality, finance, and business development. Demonstrated success in cultivating client relationships, executing events, and achieving revenue targets. Multilingual in English, Arabic, and Hebrew, with exceptional communication and problem-solving capabilities. Aiming to apply extensive experience in customer service and operations to enhance team performance.
Overview
9
9
years of professional experience
Work History
Business Development Consultant
Self-Employed
Brooklyn, NY
01.2023 - Current
- Developed strategic partnerships to expand client base and enhance service offerings.
- Created tailored business proposals to meet specific client requirements.
- Oversaw and executed proposal development, market research, and documentation to achieve optimal results.
- Organized events such as webinars, trade shows, seminars and conferences to promote products and services.
- Facilitated client meetings to discuss project goals and expectations.
Loan Fund Operations Intern
Arabella Financials
Brooklyn, NY
05.2025 - 06.2025
- Assisted in preparing financial reports and presentations for management review.
- Conducted research on investment opportunities and market trends for analysis.
- Collaborated with team members to streamline operational processes and improve efficiency.
- Supported compliance initiatives by organizing documentation and maintaining records.
- Managed data entry tasks using company software for accurate information tracking.
Business Manager
Montfort Store Ltd.
Brooklyn, NY
01.2022 - 05.2025
- Managed daily operations to ensure smooth store functioning.
- Coordinated inventory management to optimize stock levels and reduce shortages.
- Trained staff on customer service standards and store policies.
- Assisted in developing promotional strategies to increase sales visibility.
- Oversaw cash handling procedures for accuracy and security compliance.
- Collaborated with suppliers to maintain product quality and timely deliveries.
- Resolved customer inquiries and complaints to enhance shopping experience.
Universal Banker
Ridgewood Savings Bank
Brooklyn, NY
08.2022 - 12.2022
- Assisted customers with account inquiries and transaction processing.
- Educated clients on bank products and services to enhance financial literacy.
- Processed loan applications and verified customer documentation for accuracy.
- Conducted account maintenance tasks, including opening and closing accounts.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
Budtender
Cali-Cloudz
New York, NY
03.2021 - 08.2022
- Assisted customers in selecting appropriate strains for their needs.
- Maintained inventory levels and organized product displays.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service in a fast-paced environment.
- Performed daily opening and closing duties including cleaning tasks as assigned.
Food Delivery Driver
Uber Eats
New York, NY
01.2019 - 01.2021
- Delivered food orders promptly to customers using Uber Eats app.
- Communicated with restaurant staff to ensure order accuracy and efficiency.
- Managed customer inquiries and resolved issues during deliveries.
- Adapted to changing schedules and high-demand situations quickly.
Cashier & Clerk
Sonol
Mi’ilya, Israel
01.2018 - 12.2018
- Processed customer transactions accurately using point-of-sale system.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Assisted in restocking shelves with merchandise according to store layout.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Barback
Samara Land Bar
Millya, Israel
01.2017 - 01.2018
- Assisted bartenders with drink preparation and inventory management.
- Stocked and organized bar supplies for smooth operational flow.
- Cleaned glassware and equipment to maintain hygiene standards.
- Monitored customer needs and provided prompt service support.
Server
Wedding Hall Masaya Gardens
Millya, Israel
03.2016 - 05.2017
- Provided exceptional customer service to guests during events and receptions.
- Assisted in setting up banquet tables and arranging decorations for weddings.
- Delivered food and beverages promptly to guests throughout the event.
Education
Master of Science - Finance
Baruch College – CUNY, Zicklin School of Business
New York, NY06.2027
BBA - Finance
Baruch College – CUNY, Zicklin School of Business
New York, NY09-2024
Bartender Certification - Alcohol Awareness Training
American Bartenders School
New York, NY07.2023
Skills
- Project management
- Customer relationship management
- Inventory management
- Client Relations
- Upselling
- Pre/Post event support
- Prospecting
- Client Interaction
- Conflict Resolution
- Community Engagement
- Microsoft Office Suite
- CRM Systems
- Bloomberg Terminal
- Creative problem-solver
- Team collaborator
- Able to thrive in dynamic, fast-paced settings
Languages
English
Full Professional
Arabic
Full Professional
Hebrew
Professional
References
References available upon request.
Timeline
Loan Fund Operations Intern
Arabella Financials
05.2025 - 06.2025
Business Development Consultant
Self-Employed
01.2023 - Current
Universal Banker
Ridgewood Savings Bank
08.2022 - 12.2022
Business Manager
Montfort Store Ltd.
01.2022 - 05.2025
Budtender
Cali-Cloudz
03.2021 - 08.2022
Food Delivery Driver
Uber Eats
01.2019 - 01.2021
Cashier & Clerk
Sonol
01.2018 - 12.2018
Barback
Samara Land Bar
01.2017 - 01.2018
Server
Wedding Hall Masaya Gardens
03.2016 - 05.2017
Master of Science - Finance
Baruch College – CUNY, Zicklin School of Business
BBA - Finance
Baruch College – CUNY, Zicklin School of Business
Bartender Certification - Alcohol Awareness Training
American Bartenders School
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