Elias Veiga
Providence,RI
Summary
Skilled Installation and Service Technician with a proven track record at Coca-Cola, enhancing client relationships and team productivity through expert diagnostics, repair services, and active listening. Mastered new technologies, demonstrating adaptability and a problem-solving aptitude. Specializes in software installation and customer relations, significantly contributing to streamlined operations and service excellence.
Overview
21
21
years of professional experience
Work History
Installation and Service Technician
Coca-Cola
07.2014 - Current
- Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
- Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
- Streamlined service processes by maintaining accurate documentation of work orders, service records, and inventory levels.
- Increased team productivity by providing on-the-job training to junior technicians in installation and repair procedures.
Technician
Safelite Auto Glass
11.2003 - 04.2013
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
Auto Glass Tech - Auto Glass Install
Clearwater Adult Education Center
Clearwater, FL07.2004
Ged -
Progresso Latino
Pawtucket, RI05.1993
Skills
- Software Installation
- Network configuration
- Electrical Wiring
- Repair services
- Active Listening
- Diagnostics and troubleshooting
- Customer Relations
- Self Motivation
- System repairs
- Heavy Equipment Repair
- Equipment Maintenance
- Problem-solving aptitude
Languages
English Spanish , português, criolo, francês
Elementary
Timeline
Installation and Service Technician
Coca-Cola
07.2014 - Current
Technician
Safelite Auto Glass
11.2003 - 04.2013
Auto Glass Tech - Auto Glass Install
Clearwater Adult Education Center
Ged -
Progresso Latino
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