Elias Velasquez
Orange City,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Los Amigos Mexican
Greenville, IL
12.2023 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Collected tickets and followed proper cash-handling procedures.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Responded to ad hoc cleaning duties at end of shift.
- Collected payments and provided accurate change.
- Conducted price checks for special orders or discounts as requested by customers.
- Counted and balanced cashier drawers.
Manager's Assistant
Fish Window Cleaning
Port Orange, FL
03.2022 - 07.2023
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Read and analyzed incoming memos, submissions and reports to determine significance and plan distribution.
- Assigned tasks to associates to fit skill level and maximize team performance.
- Handled correspondence promptly.
- Responded to customer issues to provide immediate resolution and improve retention.
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Assisted customers in understanding the terms of their repayment agreements.
- Negotiated payment plans with customers to facilitate timely payments on past due balances.
Education
Bachelor of Science - Criminal Justice
Greenville College
Greenville, IL05-2026
Skills
- Service Quality
- Cash Register Operation
- Payment Collection
- Customer Service
Accomplishments
- Football Player at Greenville University
Timeline
Restaurant Waiter
Los Amigos Mexican
12.2023 - Current
Manager's Assistant
Fish Window Cleaning
03.2022 - 07.2023
Bachelor of Science - Criminal Justice
Greenville College
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