Elicender Cartagena
Summary
Elicender is grateful to be alive.
I am obsessed with self development and training to continue making my skills sharper everyday. Communicating is by far the most important to me because were around people always and yes there are others skills that I have acquired through the years in sales such as discipline, habits, lead generation, but that all come from being a master communicator and being excited to perform and that's what I strive to sharpen everyday!
I currently live here in Scottsdale, AZ with my beautiful wife,
we are part of an awesome church and have an energetic dog.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internet Sales Manager
Right Honda
10.2021 - 07.2023
- Quickly responded to customers in 3 seconds that inquire through different internet lead sources with personalized video, text, call and email.
- Helped the #1 Honda store in the state, top 10 in the country to sign on the best sales training company that exist so that new hires would have a more efficient way to access training, self development, motivation, set successful habits and be able to login even from home to train to be sharper on they're skills.
- Self accountability to produce $100,000 in gross profit every month which lead to being top in the store.
- Efficiently use an artificial intelligence CRM to schedule appointments with inbound leads, manage personalized videos, text and calls.
- Helped develop new sales reps to get to 10+ sold vehicles on they're own in 30 days.
- Ensure that the financial institutions that would fund the deals obtains a copy of every document from the client. Such recent paystubs, tax forms, trust documents for titling purposes, insurances, ID, initial investments through cash, credit, wire, money order, etc.
- Develop healthy and impactful relationships with everyone in the organization so they knew I was a leader that would lend a hand to help if they needed me and trusted.
- Perform to always have Green CSI with Honda by having perfect surveys from every client that purchased a vehicle with me because I delivered world class customer service.
- Attend all 3 weekly training sessions held by a Senior Sales Manager or General Manager. Competence equals confidence and the client feels comfortable with you.
- Maintain strong relationship with clients that have purchased with me by sending personalized video of me at the dealership, text, calls and email to make sure they knew I was they're for anything automotive related.
- Be alive, be genuine to everyone, be a good person, feed to the amazing culture the people before me created and maintain that awesome work environment.
Senior Sales Consultant
Lewis Chevrolet Of Dodge City
11.2019 - 05.2021
- Use social Media to get a competitive advantage and bring in new customers not provided by the store.
- Converted service customer into purchasing a vehicle.
- Post recent traded in vehicles onto facebook marketplace to attract more store appointments and sales.
- Sold 16+ vehicles in a very small store of 40 cars sold per month with 5 sales reps working total.
- Met and consistently exceeded sales goals.
- Memorized store layout and vehicle locations to efficiently help customers.
- Tailored customer needs, provided recommendations and upsold relevant products to increase sales.
- Ensured Finance Department obtained needed documents to fund deals.
- Ensured vehicle deliveries were done even if they were out of state.
- Have a positive attitude always.
Education
Life Insurance Licensed
Wichita, KS01.2017
High School Diploma -
Dodge City High School
Dodge City, KS05.2016
Skills
- Communicating With People
- Using Social Media
- Inbound Outbound Calls
- Performing Under Pressure
- Relationship Building
- Self Motivation
- Lead Generation
- KPI Tracking
Certification
The Elliott Group
Sales and Communication
Additional Information
Please reach out to me for any references you need, Zoom calls, additional questions that may present or anything you need contact me.
Have a very blessed day!!
Respectfully,
Elicender Cartagena
Dodgecita25@gmail.com
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internet Sales Manager
Right Honda
10.2021 - 07.2023
Senior Sales Consultant
Lewis Chevrolet Of Dodge City
11.2019 - 05.2021
Life Insurance Licensed
High School Diploma -
Dodge City High School
Similar Profiles
Craig ParkerCraig Parker
General Manager at Honda Big Wing - Palace HondaGeneral Manager at Honda Big Wing - Palace Honda
Adil LathifAdil Lathif
Automotive Deputy Manager-Service, After Sales at Vision Honda Pvt LTD ,Honda DealerAutomotive Deputy Manager-Service, After Sales at Vision Honda Pvt LTD ,Honda Dealer
Paul FoltzPaul Foltz
New Car Sales Manager at Shockley Honda / Ourisman Honda of FrederickNew Car Sales Manager at Shockley Honda / Ourisman Honda of Frederick
Kimberely SimsKimberely Sims
Internet Sales Manager/Sales Manager at Superior Dodge Chrysler Jeep RamInternet Sales Manager/Sales Manager at Superior Dodge Chrysler Jeep Ram
Edward BurnsEdward Burns
Internet Sales Manager at Jimmy Britt CDJRInternet Sales Manager at Jimmy Britt CDJR