Elicia German
Sacramento
Summary
I am a recent graduate from Arizona State University with a BSP in Urban Planning and certification in GIS. I have worked as a Burger King closing manager for the last few years. This means that I have my academic knowledge paired with an understanding of how to work within a team environment, and how to problem solve across multiple social and professional contexts.
At the moment, I am most interested in finding entry-level positions in my field- urban planning, geographic information sciences, city/building design and regulation, etc- so that I may both further develop my skillset and put my existing abilities to good use, but ultimately I am open to any positions that compensate well and provide a sense of purpose, and I believe that my skillset will aid me well in providing significant benefits for whichever employer this process ends with me joining.
Overview
3
3
years of professional experience
Work History
Shift Manager
Burger King
Elk Grove, CA
07.2023 - Current
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff on operational procedures and customer service standards.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Implemented staff scheduling to optimize labor costs while maintaining service efficiency.
- Maintained efficient communication between employees and customers to allow for both a safe work environment and a positive customer experience.
- Resolved customer complaints and ensured net positive dining experiences.
Sandwich Artist
SUBWAY®Restaurants
Elk Grove, CA
10.2023 - 11.2024
- Crafted sandwiches according to customer specifications, ensuring quality and freshness, as well as aesthetic value.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Collaborated with fellow team members to ensure workflow continued at as optimal a rate as possible during peak hours.
- Overall, this job required expedient multi-tasking, proficiency in customer service, speedy application of basic math skills, ingredient prep and dishwashing, and aesthetic sensibilities.
Seasonal Stock Associate
Kohl's
Sacramento, CA
09.2022 - 04.2023
- Organized merchandise on sales floor to enhance product visibility and accessibility.
- Assisted in unloading merchandise from shipping trucks and tagging product for placement.
- Assisted in inventory management by accurately tracking stock levels and replenishing items as needed.
- Collaborated with team members to maintain cleanliness and organization of storage areas.
- Implemented efficient restocking procedures to streamline workflow and reduce downtime during peak hours.
Education
Bachelor of Science - Urban Planning
Arizona State University
Tempe, AZ12-2025
Certificate - GIS
Arizona State University
Tempe, AZ12-2025
Skills
Proofreading
Cleaning Experience
Cash Handling
GIS
Research
Hospitality
CAD
AutoCAD
Nutrition
Freight Experience
Basic Math
Revit
Adobe InDesign
Customer support
Graphic design
Digital design
Adobe Photoshop
People Leadership
Adobe Acrobat
Organizational Skills
Writing Skills
Social media management
Managing extended GIS mapping projects - Longest GIS mapping project managed (Less than 6 months)
Dishwashing
Integrating mapping technologies - New mapping technologies integrated (3-4 technologies)
Design thinking
Sketchup
Caregiving
Warehouse experience
Typing
Kitchen Experience
Adobe Creative Suite
Managing mapping teams - Largest mapping team managed (1-5 team members)
Productivity software
Windows
Food Handling
Microsoft Office
Guest services
Meal Preparation
GIS - ESRI ArcGIS
Timeline
Sandwich Artist
SUBWAY®Restaurants
10.2023 - 11.2024
Shift Manager
Burger King
07.2023 - Current
Seasonal Stock Associate
Kohl's
09.2022 - 04.2023
Bachelor of Science - Urban Planning
Arizona State University
Certificate - GIS
Arizona State University