Elicia Guerra
Rathdrum,ID
Summary
Passionate Patient Care Technician possessing experience in behavioral health, ICU, and Emergency Room Care. Offering 6.5 years of experience providing assistance in routine patient care and administrative support activities. Trustworthy and responsible professional comfortable working in fast-paced environments and adapting quickly to changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registration Representative
Post Falls ER and Hospital
09.2024 - Current
- Managed patient registration using electronic health record systems to ensure accurate data entry.
- Facilitated communication between patients and healthcare professionals to streamline the registration process.
- Provided guidance on insurance verification procedures to enhance patient experience and reduce wait times.
- Assisted in training new staff on registration protocols and software systems for improved efficiency.
CNA Float Pool
Kootenai Medical Center
07.2023 - Current
- Provided direct patient care, ensuring comfort and safety in diverse clinical settings.
- Assisted nursing staff with daily activities, enhancing patient mobility and well-being.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Trained new staff in care protocols and emergency procedures, fostering a culture of safety.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Supported continuity of care by effectively communicating patient updates during shift handoffs with fellow CNAs and nursing staff members.
- Promoted a positive environment for patients, family members, and staff through effective communication and active listening skills.
ER Technician
MultiCare Valley Hospital
01.2024 - 06.2024
- Trained junior technicians on best practices and emergency response procedures.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
Emergency Room Technician
HonorHealth Deer Valley Medical Center
08.2021 - 04.2023
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Safely transported patients by wheelchair, stretcher, or bed to other units and imaging departments
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Answered patient inquiries and provided information about healthcare services.
- Inspected equipment for defects and completed basic repairs.
- Performed ECGs on patients and relayed print outs to the nursing and physician staff
- Safely assisted patients in and out of vehicles
Patient Care Technician, ICU
Flagstaff Medical Center
12.2020 - 07.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted the respiratory and nursing staff, within my scope of practice, with ventilated patients.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Delivered age-appropriate medical care for adult and geriatric ICU patients.
Behavioral Health Tech
Flagstaff Medical Center
09.2018 - 12.2020
- Facilitated on-site activities, support groups, and outings for patients.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Education
Associate of Science - Health Sciences
Coconino Community College
Flagstaff, AZ05.2021
High School Diploma -
Alhambra High School
Martinez, CA06.2014
Skills
- Orthopedic Traction
- Patient Status Updates
- Medical Terminology
- Applying Orthopedic Splints
- Phlebotomy Procedures
- Specimen Delivery
- Basic Patient Care
- Obtaining 4 and 12 lead ECGs
- Wound Care
- Nursing Assistance
- Transportation Coordination
- Collecting Medical Samples
Certification
- LNA - Licensed Nursing Assistant
- Basic Life Support/CPR
Timeline
Registration Representative
Post Falls ER and Hospital
09.2024 - Current
ER Technician
MultiCare Valley Hospital
01.2024 - 06.2024
CNA Float Pool
Kootenai Medical Center
07.2023 - Current
Emergency Room Technician
HonorHealth Deer Valley Medical Center
08.2021 - 04.2023
Patient Care Technician, ICU
Flagstaff Medical Center
12.2020 - 07.2021
Behavioral Health Tech
Flagstaff Medical Center
09.2018 - 12.2020
Associate of Science - Health Sciences
Coconino Community College
High School Diploma -
Alhambra High School
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