Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elida Pinglo

Lindenhurst,NY

Summary

Driven professional with a strong work ethic and exceptional patience, demonstrated through impactful service at OPWDD. Excelled in enhancing customer satisfaction and increasing sales through effective upselling. Skilled in documentation and maintaining calm under pressure, I have a proven track record of caring for individuals with special needs, ensuring their safety and well-being.

Overview

2
2
years of professional experience
1
1
Certification

Work History

DSA 9

OPWDD
Huntington, NY
05.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Connected with customers by listening to concerns and answering questions.
  • Demonstrated safe practices and procedures in store by adhering to company standards.
  • My jobMy job is about caring for and protecting people who the state takes over, anyone who suffers from an illness or is disabled and their parents cannot take care of them, the state has those people.

Take Care People

Edison Home Care
Queens, NY
06.2022 - 06.2024

I was assigned to 4 people and I had to make sure they took their medicine and ate and bathed.

Take Care People

Brayan Skill Care
Copiague, NY
07.2022 - 01.2024

My jobMy job is about caring for and protecting people and helping the most important things it's not let them to fall

Education

Perú -

Santa Magdalena Sofia
Peru, IN

Personal Care AID -

International Development Institute
Manhattan, NY
06.2009

Personal Care Aid -

International Development Institute
Manhattan, NY
06.2009

H..H.A -

North Shore LIJ Region Care
Bay Shore, NY
11.2007

Certified -

American Metical Carreer Training Center
Queens, NY
04.2007

Skills

  • Goal-Oriented
  • Strong Work Ethic
  • Patience and Tolerance
  • Up-selling and Cross-selling
  • Staff education and training
  • Documentation And Reporting
  • Calm and Professional Under Pressure
  • Following scripts

Certification

Certification of personal care

American medical career center

Languages

Spanish,English
Professional Working

Timeline

DSA 9

OPWDD
05.2023 - Current

Take Care People

Brayan Skill Care
07.2022 - 01.2024

Take Care People

Edison Home Care
06.2022 - 06.2024

Perú -

Santa Magdalena Sofia

Personal Care AID -

International Development Institute

Personal Care Aid -

International Development Institute

H..H.A -

North Shore LIJ Region Care

Certified -

American Metical Carreer Training Center
Elida Pinglo