Elidia Buenrostro
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Warehouse Clerk
Lotte Global
Torrance, CA
10.2023 - 05.2024
- Processed returns from customers and suppliers efficiently and accurately.
- Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
- Coordinated with vendors regarding product availability and delivery schedules.
- Managed all shipping documents such as bills of lading, packing slips, invoices.
- Assisted with physical inventories as needed.
- Prepared outgoing orders for shipment according to customer specifications.
- Maintained accurate inventory records using computerized tracking system.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Verified received goods by comparing with purchase orders.
Office Administrative Assistant/Purchasing Assistant
American Clothing Supply
Los Angeles , CA
02.2023 - 10.2023
- Responded promptly to customer inquiries via email or phone.
- Answered incoming calls in a timely manner and directed them appropriately.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Processed incoming invoices for payment in a timely manner.
- Ordered supplies and maintained an inventory of office equipment.
- Provided administrative support to multiple departments within the organization.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Reviewed purchase orders and invoices for accuracy.
- Identified discrepancies between purchase orders, invoices and delivered items.
Customer Service Representative/Assistant Bookkeeper
Polytex Thread
Los Angeles, CA
12.2018 - 02.2023
- Generated reports on customer service metrics such as response time, resolution rate.
- Greeted customers and provided assistance with inquiries.
- Provided training to new Customer Service Representatives Assistants when needed.
- Maintained knowledge base of product information to provide accurate answers to customers' questions.
- Processed payments for orders placed online or over the phone.
- Assisted with customer orders, returns and exchanges of products.
- Performed month-end closing activities including preparation of accruals and adjusting entries as needed.
- Provided customer service regarding billing inquiries.
- Reconciled account balances with general ledger entries on a regular basis.
- Researched discrepancies between invoices and purchase orders.
- Assisted with cash flow management and forecasting.
Office Assistant
Pablo's Rebar
Long Beach, CA
06.2015 - 05.2018
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Managed inventory of office supplies and placed orders when needed.
- Maintained an organized filing system of paper documents and electronic files.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered and directed phone calls to appropriate staff members.
Education
High School Diploma -
Mayfair High School
Bellflower, CA06-2014
Skills
- Team Collaboration
- Workplace organization
- Data Collection
- Paperwork Processing
- Quickbooks
- Gaja
- Excel
Languages
English
Professional
Spanish
Professional
Timeline
Warehouse Clerk
Lotte Global
10.2023 - 05.2024
Office Administrative Assistant/Purchasing Assistant
American Clothing Supply
02.2023 - 10.2023
Customer Service Representative/Assistant Bookkeeper
Polytex Thread
12.2018 - 02.2023
Office Assistant
Pablo's Rebar
06.2015 - 05.2018
High School Diploma -
Mayfair High School
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