Elie Amenyenu
Nashville,TN
Summary
Driven Health Sciences Graduate with a 3.8 GPA and a passion for improving patient outcomes and community well-being. Recognized for academic excellence as a multi-semester Dean’s List student and member of the Honors College. Extensive experience in patient care, customer service, and education with a proven ability to communicate effectively, solve problems, and adapt to diverse environments. Proficient in Microsoft Office Suite with advanced technical and organizational skills. Committed to continuous growth in public health and healthcare advocacy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host
Char Memphis
Memphis, TN
06.2024 - 11.2024
- Provided exceptional hospitality by warmly greeting guests and managing reservations with efficiency and professionalism
- Coordinated seating arrangements to balance service quality across sections while minimizing wait times for guests
- Effectively communicated with the kitchen and waitstaff to ensure seamless service delivery during high-volume periods
- Ensured a positive dining experience, maintaining customer satisfaction.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Ensured compliance with health and safety regulations within the restaurant.
- Answered telephone to provide dining information and take reservations.
Physical Therapist Technician Intern
Memphis Physical Therapy
Memphis, TN
08.2024 - 11.2024
- Delivered patient-centered care by assisting individuals with personalized exercise routines, ensuring adherence to prescribed therapy protocols
- Monitored patient progress during therapy sessions, providing detailed feedback to the physical therapist to inform treatment adjustments
- Maintained a clean, organized, and safe treatment area by routinely sanitizing equipment and therapy spaces
- Operated therapy devices such as TENS machines and applied hot/cold packs under the supervision of licensed therapists to support patient recovery
- Fostered a welcoming and supportive environment, addressing patient concerns and ensuring comfort throughout treatment
- Assisted patients during physical therapy procedures to restore function and reduce pain.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
After School Teacher
St. Luke's Challenger's Program
Memphis, TN
10.2023 - 06.2024
- Designed and implemented engaging lesson plans that catered to diverse learning styles, enhancing student comprehension and retention
- Fostered a positive and inclusive classroom environment that promoted social and emotional growth
- Developed and led creative activities to build teamwork, problem-solving, and communication skills among students
- Acted as a liaison between parents and staff, providing updates on student progress and addressing any concerns promptly
Summer Intern
The Nashville Food Project
Nashville, TN
06.2019 - 08.2023
- Assisted with the preparation and distribution of meals for nonprofit organizations, supporting efforts to combat food insecurity
- Maintained rigorous food safety standards by sanitizing equipment, utensils, and workstations between tasks
- Participated in compost processing and waste management, contributing to sustainable kitchen practices
- Assisted in kitchen duties, including food prep and packaging, during peak hours.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Checked expiration dates on all products before use or sale to ensure quality control standards were met.
- Cleaned surfaces with appropriate sanitizer solutions between tasks to maintain a safe work environment.
Front Desk Assistant
University of Memphis
Memphis, TN
08.2022 - 04.2023
- Delivered excellent customer service by assisting residents and guests with inquiries in a professional manner
- Managed a multi-line phone system, directing inquiries to the appropriate departments with accuracy
- Documented and reported building maintenance issues, ensuring a safe and well-maintained environment for all residents
- Trained new employees on proper front desk operations and customer service techniques.
- Managed incoming calls efficiently to assist and provide information.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Kept records of room availability and guest accounts, manually or using computers.
Sales Associate
Kate Spade
Nashville, TN
05.2022 - 01.2023
- Provided personalized shopping experiences by assessing customer needs and recommending products that aligned with their preferences
- Increased sales revenue by building strong customer relationships and upselling complementary products
- Processed transactions with accuracy, maintaining detailed records and ensuring a seamless checkout process
- Maintained up-to-date knowledge of store merchandise and policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
- Helped customers find specific products, answered questions, and offered product advice.
Team Lead
Chick-fil-A
Nashville, TN
09.2020 - 05.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved customer concerns promptly and professionally, maintaining high levels of customer satisfaction and loyalty
- Developed and implemented training programs for new employees to ensure consistency in service quality and operational efficiency
- Oversaw quality control to identify inconsistencies and malfunctions.
- Ensured compliance with industry standards and regulations.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated tasks appropriately according to individual skill sets.
After School Junior Staff
Boys and Girls Club of Andrew Jackson
Nashville, TN
09.2019 - 01.2020
- Provided homework assistance and academic support to elementary and middle school students, fostering their educational development
- Coordinated recreational activities to promote physical health and teamwork among participants
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.
- Maintained safe play environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Education
Bachelor of Science - Health Sciences, Sociology
University of Memphis
Memphis, TN12.2024
High School Diploma -
Martin Luther King Academic Magnet High School
Nashville, TN05.2021
Skills
- Proficient in Microsoft Word
- Proficient in PowerPoint
- Proficient in Excel
- Proficient in Google Workspace
- Patient care
- Therapy assistance
- Equipment maintenance
- Strong interpersonal skills
- Conflict resolution
- Time management
- Multitasking
- Administrative support
- Team supervision
- Mentoring
- Employee training
- Verbal and written communication
- Schedule management
- Front desk operations
Certification
Medical Office Administration Class Course Completion
Timeline
Physical Therapist Technician Intern
Memphis Physical Therapy
08.2024 - 11.2024
Host
Char Memphis
06.2024 - 11.2024
After School Teacher
St. Luke's Challenger's Program
10.2023 - 06.2024
Front Desk Assistant
University of Memphis
08.2022 - 04.2023
Sales Associate
Kate Spade
05.2022 - 01.2023
Team Lead
Chick-fil-A
09.2020 - 05.2022
After School Junior Staff
Boys and Girls Club of Andrew Jackson
09.2019 - 01.2020
Summer Intern
The Nashville Food Project
06.2019 - 08.2023
Bachelor of Science - Health Sciences, Sociology
University of Memphis
High School Diploma -
Martin Luther King Academic Magnet High School
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