Elie Joe Khoury
Sylmar,US
Overview
6
6
years of professional experience
Work History
Membership Representative
YMCA of Glendale
09.2023 - Current
- Welcomed members, and visitors, addressed inquiries, and resolved issues to ensure a positive experience.
- Assisted with membership sign-ups, renewals, cancellations, and maintained accurate records in the database.
- Educated members about available fitness classes, community events, and youth programs to encourage participation.
- Processed payments for memberships, services, and products while maintaining cash handling accuracy.
- Ensured the front desk was organized, clean, and stocked with promotional materials to create a welcoming environment
BARISTA
Coffee Bean Tea and Leaf
05.2022 - 05.2024
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Sold and served baked goods and miscellaneous food items, increasing company revenue
- Presented and explained drink menu, answering questions to educate customers
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Maintained clean and healthy environment by following proper safety and sanitation regulations
INTERNSHIP STUDENT - Post Conviction Assistant
01.2021 - 04.2022
- Gained Knowledge on the legal system
- Communicated with people through long distance at an efficient rate
- Employed critical thinking skills when analyzing complex problems or issues
TEAM MEMBER
Pacific Theaters
10.2018 - 03.2020
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA01-2026
Bachelor of Arts - Criminology and Justice Studies
California State University
05.2021
High School Diploma -
Glendale Community College
06.2019
High School Diploma -
Glendale High School
06.2017
Skills
- Bilingual Arabic/English
- Communication Skills
- Self-Motivation
- Critical Thinking
- Willingness to Learn
- Ability to Work Under Pressure
- Knowledge of Microsoft Office
- Computer Skills
- Team Worker
- Customer Service Experience
- Positive Attitude
- Patience and tolerance
Timeline
Membership Representative
YMCA of Glendale
09.2023 - Current
BARISTA
Coffee Bean Tea and Leaf
05.2022 - 05.2024
INTERNSHIP STUDENT - Post Conviction Assistant
01.2021 - 04.2022
TEAM MEMBER
Pacific Theaters
10.2018 - 03.2020
Bachelor of Arts - Criminology and Justice Studies
California State University
High School Diploma -
Glendale Community College
High School Diploma -
Glendale High School
Bachelor of Science - Nursing
West Coast University