Elie Miller
Clinton
Summary
Dynamic and reliable barista with strong organizational skills and a knack for conflict resolution, honed at Southern Cross. Known for creating personalized beverages that boosted sales and fostering a positive team environment. Adept at engaging customers and resolving issues, ensuring satisfaction and loyalty in a fast-paced setting.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Barista
Southern Cross
08.2020 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Food Prep/Babysitter
Island Nosh
08.2018 - 04.2019
- Demonstrated versatility by working various roles within the kitchen as needed, from dishwashing to food prep.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Assisted in food preparation by blending soups and washing and peeling vegetables.
- Babysat for the restaurant owners as needed
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HI12-2024
Skills
- Strong organizational skills
- Conflict resolution
- Friendly and outgoing
- Strong empathy skills
- Consistent reliability
- Emotional awareness
Timeline
Barista
Southern Cross
08.2020 - Current
Food Prep/Babysitter
Island Nosh
08.2018 - 04.2019
Bachelor of Arts - Psychology
University of Hawaii At Manoa
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