Eliel Magana
Soldotna,AK
Summary
Dynamic leader with a proven track record at Walmart, adept in staff development and financial acumen. Enhanced team performance through effective mentorship, achieving rapid progression and efficiency improvements. Skilled in customer retention and exceptional service, leveraging teamwork and problem-solving skills for superior results. Demonstrated ability to exceed goals with a focus on achievements and strategic improvements.
Overview
12
12
years of professional experience
Work History
Team Lead Sales Associate
Walmart
02.2021 - Current
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Conducted regular team meetings 2 times a day to review progress, address challenges, and set goals for continued growth.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
Owner
A B Tree Service
04.2017 - 02.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Managed daily operations for successful small business, ensuring efficient processes and quality services.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Industrial Painter
Bay Ship & Yacht Co.
09.2015 - 04.2017
- Assisted in the training of new team members, sharing knowledge about best practices for industrial painting applications.
- Prepared surfaces for painting by cleaning, pressure washing, sandblasting, and masking to achieve optimal results.
- Demonstrated attention to detail in every aspect of the painting process, resulting in consistent high-quality workmanship.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Worked holidays and weekends depending on shifting needs of project.
- Maintained painting equipment in excellent condition, ensuring optimal performance and minimal downtime.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Ensured a safe working environment through proper use of protective equipment and adherence to safety protocols.
- Reduced material wastage by optimizing paint usage through accurate measurements and application techniques.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
Grounds Crew Member
Davey Tree Surgery
06.2012 - 09.2015
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed debris and waste from outdoor areas.
- Educated clients on proper care and maintenance of landscaping projects.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Efficiently removed deadwood from trees to promote overall health and prevent potential hazards to nearby structures or pedestrians.
- Successfully completed emergency storm response jobs, safely removing fallen or damaged trees under tight deadlines.
- Enhanced team productivity through clear communication and coordination during tree maintenance tasks.
- Ensured proper rigging for safe and efficient tree removal, reducing the risk of injury or property damage.
- Conducted thorough pre-climb inspections of gear and trees, mitigating potential hazards before starting any task.
- Collaborated with arborist to ensure proper care for each individual tree species encountered during daily tasks.
- Removed dead and excess branches from trees.
- Followed safety protocols in accordance with OSHA standards and good practices for tree care.
- Used ropes and chains to reach hard-to-reach branches for trimming and pruning.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH01.2026
High School Diploma -
Everett Alvarez High School
Salinas, CA06.2010
Skills
- Staff Development
- Financial Acumen
- Stockroom Management
- Key Account Management
- Stock management
- Processing payments
- Cash Handling
- Performance Management
- Customer Retention
- Competitor Analysis
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Reliable and punctual
- Exceptional customer service
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Team Lead Sales Associate
Walmart
02.2021 - Current
Owner
A B Tree Service
04.2017 - 02.2021
Industrial Painter
Bay Ship & Yacht Co.
09.2015 - 04.2017
Grounds Crew Member
Davey Tree Surgery
06.2012 - 09.2015
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Everett Alvarez High School
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