Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eliel Ngandu

Bellevue

Summary

I am driven by a deep curiosity about aviation operations, and a profound commitment to applying data, technology, and community engagement to help airports operate and communicate better. My academic background in Aeronautical Science and Aviation Management, together with hands-on experience in ground operations, safety oversight, and team coordination, has equipped me with the analytical mindset and operational understanding that complex aviation environments require. I have supported aircraft movements, monitored compliance, resolved operational issues, and delivered clear communication to teams and stakeholders, all skills that directly align with the needs of the Port of Portland for a leader who can manage technical noise-monitoring systems, interpret data, and engage communities with accuracy and empathy. Through my academic and work experiences, I have developed strong leadership skills, enabling me to lead students, peers, and co-workers through demanding situations with great confidence and clarity. These experiences taught me how to balance safety, collaboration, and problem-solving, while keeping people at the center of every decision. I am confident that I can bring a meaningful impact to the Aviation Noise Program by enhancing data-driven insights, strengthening community trust, and supporting the Port's mission toward creating a quieter, more connected, and more transparent future for the region.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ramp Agent Supervisor

Worldwide Flight Service
01.2022 - 07.2025
  • Supervised daily ramp operations for the safe, effective, and timely aircraft turnaround in compliance with TSA, FAA, airport safety regulations, and compliant aircraft movements while coordinating with multiple stakeholders, mirroring the program management and cross department collaboration.
  • Directed ramp operations by setting expectations, communicating proactively, and holding team members accountable to provide on-time, safe, and efficient aircraft turnaround.
  • Managed and directed ramp operations to ensure safe, on-time aircraft handling, baggage transfer, and equipment operation in compliance with TSA and airline regulations.
  • Led safety briefings, enforced operational procedures, and applied continuous improvement strategies aligned with federal and airport regulations, supporting the Port’s need for strong regulatory awareness and decision-making.

French Tutor

Green River Community College
03.2023 - 07.2024
  • Coordinate scheduling and lesson planning for 20 or more students per semester to maximize instructional time and resource usage.
  • Led students through formalized courses with an emphasis on comprehensibility, uniformity, and accountability.
  • Conducted testing to identify areas for improvement, implemented corrective action, and rewarded achievement to preserve motivation and productivity.
  • Utilized digital platforms for virtual lessons, communication, and progress feedback, demonstrating readiness to leverage digital forums, and outreach tools to inform and engage the public.

Office of Diversity, Edquity, & Inclusion

Green River Community College
08.2022 - 07.2023
  • Used Microsoft Excel and Word to track mentoring progress, examine engagement trends, and provide brief, data-informed feedback to inform development and accountability.
  • Served a diverse peer community via active communication and coaching.
  • Fostered awareness and compliance with institutional policies, in support of a safe, inclusive, and high-performance culture.
  • Applied proactive problem-solving techniques, adaptability, and situation sense qualities essential for guaranteeing management of varied stakeholders within changing operational landscapes;

Teacher's Assistant

Bellevue College
05.2021 - 12.2021
  • Trained lead teachers to instruct classes of 20–30 students, developing organized learning settings, and ensuring continual adherence to academic policy.
  • Guided and coached students using organized, compliance-based techniques, building awareness and responsibility akin to station-level safety training.
  • Consequently, I repeatedly monitored performance, provided constructive feedback, and recognized improvement to foster motivation and continued compliance with expectations.
  • Actively communicated to ensure all learners met established expectations, showcasing leadership, and adaptability in a high-stress work environment.

Education

Bachelor of Science (B.S.) - Aeronautical Science Candidate

Green River College
Auburn
03-2026

Associate of Science - Aviation Technology: Aviation Management

Green River College
Auburn

High School Diploma -

Complexe Scolaire Bellevue
Lubumbashi, DRC

Skills

  • Data analysis
  • Aviation operations
  • Technical systems management
  • Stakeholder engagement
  • Customer service
  • De-escalation
  • Communication
  • Problem-solving
  • Leadership
  • Project management

Certification

• Aviation Operations Management Certificate
• Basic Aviation Knowledge Certificate
• Unmanned Aerial Vehicles Cyber Security Certificate (CompTIA+)
• Certificate of Campus Life Leadership Awards
• Certificate of Accident Case Study: VFR into IMC
• Certificate conducting preflight self-briefings for students and VFR pilots.
• Certificate of Green River College student security awareness training

Languages

French
Native/ Bilingual
English
Professional

Timeline

French Tutor

Green River Community College
03.2023 - 07.2024

Office of Diversity, Edquity, & Inclusion

Green River Community College
08.2022 - 07.2023

Ramp Agent Supervisor

Worldwide Flight Service
01.2022 - 07.2025

Teacher's Assistant

Bellevue College
05.2021 - 12.2021

Bachelor of Science (B.S.) - Aeronautical Science Candidate

Green River College

Associate of Science - Aviation Technology: Aviation Management

Green River College

High School Diploma -

Complexe Scolaire Bellevue