Dedicated professional with bilingual communication skills and proven customer service expertise in fast-paced retail environments. Experienced in inventory management and cash handling oversight, ensuring efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
La Buena Fe Supermarket
116 Featherbed Ln, Winchester VA 22601
12.2020 - 04.2026
Managed daily operational activities to enhance workflow efficiency, including opening/closing procedures and maintaining cleanliness and safety standards
Delivered fast, friendly customer service in a high-traffic retail environment, assisting customers with purchases, product questions, and issue resolution
Trained and mentored new staff, enhancing team performance and operational knowledge.
Managed inventory by tracking stock levels, placing orders, and receiving shipments to keep operations running efficiently
Resolved customer concerns professionally, maintaining a positive experience and building repeat business
Handled money services, including processing international money orders and secure transactions
Education
High School Diploma -
Spring Mills High School
Skills
Bilingual Communication (English/Spanish)
Task delegation
POS terminal operation
Store organization
Inventory control
Inventory management
Store operations
Customer service
Cash handling oversight
Fast-Paced Work Environment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Gym Workouts
Food Tourism
Adventure Travel
Enjoy hobbies that combine physical activity with outdoor exploration