Byron Aaron Banegas
Houston
Summary
Bilingual banking professional with experience in relationship building, consumer account opening, and consultative customer service in high-volume retail banking environments. Averaged 16 account openings and 3 booked loans per month through client engagement, financial needs discovery, and relationship-focused service. Strong background in retail banking operations, regulatory compliance, and delivering trusted customer experiences.
Overview
5
5
years of professional experience
Work History
Retail Banker III
Woodforest National Bank
04.2025 - 06.2026
- Built strong client relationships and identified financial needs, averaging 16 new personal account openings per month through consultative conversations and product recommendations.
- Generated an average of 3 monthly loan referrals by identifying lending opportunities and connecting clients with appropriate financial solutions.
- Consistently cross-sold banking products and services to deepen customer relationships and enhance the overall client experience.
- Managed vault operations, ATM servicing, teller transactions, and dual-control cash procedures, maintaining operational accuracy, security, and compliance.
- Handled high-volume transactions in a fast-paced branch environment while maintaining precision, professionalism, and strong customer service.
- Maintained compliance with banking regulations, internal policies, and risk procedures while supporting daily branch operations.
- Assisted in onboarding and mentoring new bankers to support branch efficiency, service standards, and operational consistency.
Teller
BCY ENVIOS Y MAS
01.2021 - 04.2025
- Processed check cashing, bill payments, money transfers, and international remittances with accuracy while maintaining compliance with AML/KYC procedures and internal controls.
- Balanced daily cash drawers, reconciled transactions, and prepared end-of-day reports with strong attention to accuracy and accountability.
- Delivered efficient bilingual (English/Spanish) customer service in a fast-paced, high-volume environment, helping clients navigate financial transactions and service needs.
- Maintained compliance with regulatory requirements and internal procedures while supporting audit readiness and operational accuracy.
Education
High School Diploma -
South Houston High School
05-2022
Skills
- Client Relationship Management
- Consumer Account Opening
- Cross-Selling Financial Products
- Consultative Sales
- Financial Needs Assessment
- Loan Referrals
- Customer Retention
- Bilingual Communication (English/Spanish)
- Customer Onboarding
- Retail Banking Operations
- AML/KYC Compliance
- Cash Handling & Balancing
Timeline
Retail Banker III
Woodforest National Bank
04.2025 - 06.2026
Teller
BCY ENVIOS Y MAS
01.2021 - 04.2025
High School Diploma -
South Houston High School