Eliezer Flores
Greer,SC
Summary
Results-driven executive with extensive experience in operations management, quality control, and business development. Strong background in merchant services, project leadership, and team management across industries such as telecommunications, construction, and hospitality. Proven ability to improve efficiency, profitability, and service quality while maintaining compliance with safety and operational standards. Bilingual professional (English and Spanish) skilled at building high-performing teams and driving sustainable growth.
Overview
20
20
years of professional experience
Work History
Director of Operations & Quality Control Inspector
RH Underground Services
PR / GA, GA
03.2025 - Current
- Oversaw construction progress ensuring compliance with project plans, permits, and safety standards.
- Verified underground installation of fiber optic cables, poles, and conduit systems met technical specifications.
- Maintained detailed records and coordinated issue resolution with contractors and project managers.
CEO / Owner
D1GITS CG
PR / GA, GA
06.2019 - Current
- Founded and manage a diversified corporation offering independent contracting, business administration, and consulting services in operations, sales, and technology.
- Supervise daily operations, budgeting, payroll, and procurement to ensure efficiency and profitability.
- Develop business strategies, oversee hiring and training, and ensure compliance with health and safety regulations.
- Provide tailored business and project management solutions for clients such as Banktech PR and RH Underground Services.
Regional Program Administrator / Merchant Services & POS Sales Consultant
Banktech
PR / GA, GA
01.2016 - 03.2023
- Promoted and sold comprehensive payment processing solutions, POS systems, and terminal services.
- Performed merchant statement analyses and offered integration consulting to improve transaction efficiency.
- Exceeded sales goals by 150–250% through strategic referrals and strong client relationships.
CEO / Owner (Authorized Retailer of Claro PR)
D’One Communication
PR
11.2014 - 01.2016
- Managed accounting, operations, and sales strategies.
- Assisted customers with internet, landline, and cellphone products while overseeing marketing and online presence.
CEO / Owner (Authorized Retailer of DirecTV)
D’One Communication
PR
07.2009 - 10.2014
- Directed overall business operations, including sales, staff management, and financial oversight.
- Achieved consistent sales growth and maintained customer satisfaction.
Sales & Telemarketing
Direct Responsource
PR
08.2008 - 06.2009
- Provided customer service and outbound sales for DirecTV products and services, maintaining high client satisfaction.
Draftsman
TD Iron Works
PR
01.2006 - 06.2008
- Read and interpreted customer blueprints to prepare material estimates and quotes.
- Handled invoicing, customer inquiries, and maintained communication with clients and supervisors.
Education
Associate - Draftsman
Liceo de Arte y Tecnologia
Graduate -
Josefina Barcelo High School
Some College (No Degree) - Computer Science
Universidad Interamericana
SJ, PR 08.2002 -
Some College (No Degree) - Theology
UTC
SJ, PRSkills
- Operations Management
- Strategic Planning & Execution
- Quality Control & Compliance
- Sales & Business Development
- Project Leadership
- Budgeting & Cost Optimization
- Customer Relations
- Team Building & Training
- Bilingual: English & Spanish
Personal Information
Title: Operations, Quality & Business Development Executive
Certifications Languages
CPR & First Aid Certified, Fluent in English and Spanish
Timeline
Director of Operations & Quality Control Inspector
RH Underground Services
03.2025 - Current
CEO / Owner
D1GITS CG
06.2019 - Current
Regional Program Administrator / Merchant Services & POS Sales Consultant
Banktech
01.2016 - 03.2023
CEO / Owner (Authorized Retailer of Claro PR)
D’One Communication
11.2014 - 01.2016
CEO / Owner (Authorized Retailer of DirecTV)
D’One Communication
07.2009 - 10.2014
Sales & Telemarketing
Direct Responsource
08.2008 - 06.2009
Draftsman
TD Iron Works
01.2006 - 06.2008
Some College (No Degree) - Computer Science
Universidad Interamericana
08.2002 -
Associate - Draftsman
Liceo de Arte y Tecnologia
Graduate -
Josefina Barcelo High School
Some College (No Degree) - Theology
UTC