Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Interests
Timeline
Military Experience
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Eliezer Mejia

Eliezer Mejia

Vancouver

Summary

Bringing over 38 years of medical expertise and labor advocacy, with a strong focus on providing impactful non-clinical support to the community, particularly in healthcare navigation and peer mentorship. A dynamic and results-driven professional with credentials in diagnostic radiography, fluoroscopy, tomography, and surgery, successfully overseeing imaging operations across esteemed medical centers and clinics. Committed to continuous process improvement, consistently elevating the quality of service delivered to patients. As Chief Steward in AFGE Local 2157, played a pivotal role in assisting veterans and their healthcare providers in accessing comprehensive benefits and services, especially regarding end-of-life processes.

Overview

33
33
years of professional experience

Work History

Family Care Coordinator & Community Volunteer

Self Employed
Vancouver, WA
10.2021 - 05.2026
  • Coordinated care plans for families, ensuring individual needs were met effectively.
  • Facilitated communication among healthcare providers and families to streamline services.
  • Assessed family dynamics and identified support resources to enhance wellbeing.
  • Developed educational materials on health management for families and caregivers.
  • Developed meals in accordance with medical needs and guidance.

Chief Steward / Employee Advocate

VA Medical Center – Union Office
Portland, OR
02.2020 - 06.2022
  • Function as a resource and advocate for employees, offering support and guidance critical to personnel elevating daily performance.
  • Supply advice regarding legal issues as well as issues concerning life balance.
  • Build a strong of community of services and working directly with community organizations and resources.
  • On-Call CT / Radiology Technologist, Legacy Healthcare Meridian Park, Tualatin, OR
  • On-Call / Per Diem CT / Radiology Technologist, Woodland Park Hospital, Portland, OR
  • On-Call / Per Diem Technologist, Vancouver Clinic, Vancouver, WA
  • Staff Radiologic Technologist, US Air Force
  • Trained staff on safety standards and sanitation protocols.
  • Implemented quality assurance measures to enhance service delivery.
  • Developed training programs to improve team efficiency and performance.
  • Spearheaded initiatives aimed at improving employee morale, resulting in improved staff retention rates over time.
  • Facilitated smooth operations during large events by effectively delegating tasks and monitoring team progress throughout the function''s duration.
  • Managed a diverse team of stewards, promoting effective communication and teamwork among staff members.
  • Demonstrated sound financial acumen by accurately forecasting budgetary needs and strategically allocating resources.
  • Mentored junior stewards through ongoing coaching sessions, fostering professional growth within the team members.
  • Handled escalated customer complaints promptly and professionally, ensuring satisfactory resolutions that reinforced brand loyalty among guests.
  • Ensured seamless event execution by coordinating with various departments for logistics, staffing, and other event requirements.
  • Assisted in recruiting top talent for stewarding positions, enhancing the overall skill set of the workforce.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.

Radiology / CT Technologist & QC

VA Medical Center
Portland, OR
01.1993 - 08.2022
  • Essential to all processes that resulted in capturing diagnostic images of patients, critical to the potential diagnoses of diseases, disorders, and other health concerns. Vital to patient care and patient relations having assisted with registration, scheduling, and education related to procedures and treatments. Additionally, positioned and immobilized individuals as well as monitored a person throughout to respond to any incidents. Interpreted doctors’ order which informed scanning actions. Moreover, aided with room and equipment preparation, maintenance, and operation which included conducting inspections, carrying out quality control, documenting recognized problems, executing warm-up sequences, and sterilizing equipment. Furthermore, evaluated the quality of all images and ensured that physician needs were met.
  • Served 38+years on the night shift and was the late-night liaison responsible for RIS and PACs in addition to the seamless transfer of e-image to offsite locations.
  • Responded to physician questions and needs regarding patients.
  • Conducted regular inventory checks on supplies and consumables within the CT lab to ensure availability when needed.
  • Utilized advanced software tools for image reconstruction, significantly improving diagnostic clarity for complex cases.
  • Reduced wait times for patients by efficiently scheduling appointments and managing equipment maintenance.
  • Continuously updated professional knowledge through attendance at conferences, workshops, and training sessions.
  • Implemented safety measures to minimize radiation exposure for both patients and staff members.
  • Demonstrated strong problem-solving abilities when troubleshooting issues with equipment or imaging procedures.
  • Traveled to nearby outpatient centers to help with coverage.
  • Become proficient with IMPAX and the EDIS Board, crucial to enhancing patient flow and improve the facilitation of imaging studies.
  • Regularly carry out imaging with zero patient errors.
  • Function as the go-to person for emergencies and provide coverage for sick personnel.
  • Resolve NTP issues with solutions minimizing patient care delays.
  • Contributed to the successful integration of the 1830 – 0630 shift, pivotal to patients receiving around the clock premier care.
  • Assumed an active role related to ordering supplies, ensuring sufficient stock is on hand without exceeding costs and avoiding overstock.
  • Instrumental in the Mission Act being instituted with immediate and long-term success being achieved.
  • Operated advanced CT imaging equipment to obtain high-quality diagnostic images.
  • Collaborated with radiologists to ensure accurate interpretations of scan results.
  • Trained junior technologists on best practices and safety protocols in CT procedures.
  • Implemented process improvements to enhance patient throughput and reduce wait times.
  • Monitored and maintained imaging equipment to ensure optimal performance and compliance.
  • Reviewed patient histories, ensuring appropriate protocols for various clinical scenarios were followed.
  • Led initiatives for continuous education on emerging technologies in CT imaging techniques.
  • Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
  • Maintained a clean and organized work area, ensuring compliance with infection control protocols.
  • Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
  • Increased patient satisfaction scores by providing compassionate care and effective communication throughout the imaging process.

Education

Bachelor’s Degree - Computer Information Systems

University of Maryland
College Park, MD

Associate’s Degree - Radiologic Technology

Park College
Parkville, MO

Completed Coursework - undefined

USAF School of Healthcare Sciences
Sheppard AFB, TX

Skills

  • Medical / Diagnostic Imaging
  • Operational Leadership
  • Patient Care / Patient Advocacy
  • Compliance / Best Practices
  • Decision Making / Judgment
  • Quality Control
  • Process Improvement
  • Reporting / Documentation
  • Cross-functional Leadership
  • GF Lightspeed / QXI, Picker PQS, Siemens Somotom and Toshiba Aquilion, Philips 128 / 256 scanner, and Vitrea and TerraRecon workstations
  • Exceptional leadership
  • Strong organization
  • Team management
  • Creativity and innovation
  • Strong work ethic
  • Teamwork and cooperation
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Adaptability and flexibility
  • Calm under pressure
  • Verbal and written communication
  • Conflict resolution
  • Training and coaching
  • Professional appearance
  • Public speaking
  • Schedule management
  • Issue resolution
  • Relationship management
  • Cultural awareness
  • Emergency response coordination
  • Stress management
  • Company policy adherence
  • Teamwork and collaboration
  • Team leadership

Accomplishments

  • Attended various trainings and workshops and was rewarded with a job promotion as a result.
  • Provided exceptional service to members and ensured that issues were resolved quickly, resulting in an above-average performance rating.
  • Successfully calmed members during COVID-19 pandemic
  • Proudly served a union of over 800 members

Affiliations

  • American Registry of Radiologic Technologists (ARRT)(R)(CT): #266705, expires March 2025
  • Washington State Department of Health # RT 00003091

Languages

English, Spanish, and Dutch

Interests

  • I like trying new recipes and food trends, especially in various smoking techniques
  • Avid collector car enthusiast and motorhead
  • Enjoy communicating in other languages
  • Volunteer Travel

Timeline

Family Care Coordinator & Community Volunteer

Self Employed
10.2021 - 05.2026

Chief Steward / Employee Advocate

VA Medical Center – Union Office
02.2020 - 06.2022

Radiology / CT Technologist & QC

VA Medical Center
01.1993 - 08.2022

Associate’s Degree - Radiologic Technology

Park College

Completed Coursework - undefined

USAF School of Healthcare Sciences

Bachelor’s Degree - Computer Information Systems

University of Maryland

Military Experience

US Air Force, Honorable Discharged