Elif Ozturan
Westfield,NJ
Summary
A highly motivated college student with a strong work ethic, excellent communication skills, and a passion for learning. Motivated to contribute to the success of any organization.
Overview
3
3
years of professional experience
Work History
Server
Delice Macarons
05.2021 - Current
- Dedicated and friendly customer service specialist with a passion for French pastries and culture
- Proficiently handled orders, ensuring accurate and timely delivery to satisfy customer expectations
- Managed over 50 customer calls per day.
- Skillfully operated POS system, processing transactions efficiently and maintaining an accurate cash register
- Collaborated closely with the bakery team to maintain a clean and inviting ambiance, upholding the bakery's high standards
- Earned a reputation for going the extra mile in addressing customer inquiries and resolving issues promptly
- Cultivated a loyal customer base through personalized interactions, fostering a warm and welcoming atmosphere
Hostess/Bartender/Server
Bare Burger
11.2020 - 05.2021
- Energetic and enthusiastic service professional with a genuine love for wholesome, sustainable food at Bareburger
- Efficiently managed a high volume of customer orders, ensuring accuracy and timely delivery of delectable burgers and sides
- Acquired comprehensive knowledge of Bareburger's menu, effectively guiding customers through diverse choices and customizable options
- Proficiently operated the POS system, swiftly processing transactions while maintaining impeccable cash handling accuracy
- Collaborated seamlessly with the kitchen team to ensure smooth service and promptly resolve any order discrepancies
- Exhibited a strong commitment to eco-conscious practices, promoting Bareburger's sustainability initiatives to customers
Education
Bachelor of Arts - Environmental Science
Gettysburg College
Gettysburg, PA05.2025
High School Diploma -
Westfield High School
Westfield, NJ06.2021
Skills
- Coding and Programming with R
- Courteous Phone Demeanor
- Order Accuracy and Delivery
- Programming with ARCGIS
- Strong written and verbal
- Communication skills
- Customer service
- Problem-solving
- Leadership
- Multilingualism
- Adaptability
Additional Information
- AWARDS , Gettysburg College- Merit Scholarship DIS study abroad- Merit and Diversity Scholarship Delta Gamma Sorority- Elected as Recruitment Records LANGUAGES English, French, and Turkish
Languages
English
Native or Bilingual
French
Native or Bilingual
Turkish
Limited Working
Italian
Professional Working
Timeline
Server
Delice Macarons
05.2021 - Current
Hostess/Bartender/Server
Bare Burger
11.2020 - 05.2021
Bachelor of Arts - Environmental Science
Gettysburg College
High School Diploma -
Westfield High School
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