Eliguah Morales
River Grove,IL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Excellent at adapting to new fields or environments. Always eager and hungry to learn new and valuable skills. A great team player and always ready to help his fellow associates, workers and clients any time.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pawnbroker
Ezpawn
Chicago, IL
01.2024 - Current
- Maintained a clean working environment.
- Followed applicable laws governing pawnbroking operations in the state and country.
- Verified authenticity and value of items brought in for pawning or selling.
- Maintained accurate records of all transactions and inventory.
- Resolved customer complaints effectively in a polite and professional manner.
Retail Associate
Ross Dress for Less
River Grove, IL
03.2023 - 01.2024
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Resolved customer complaints in a professional manner.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Performed price checks on items requested by customers.
Store Protection Specialist
DD's Discount
River Grove, IL
11.2021 - 03.2023
- Created weekly reports summarizing security incidents for management review.
- Collaborated with law enforcement officials during investigations into criminal activity.
- Intervened during disputes between customers or staff members when necessary.
- Identified areas where additional security measures could be implemented.
- Monitored customer traffic to identify potential theft activities.
- Maintained detailed records of suspicious activities, thefts and other incidents.
Education
High School Diploma -
Rickover Naval Academy
Chicago, IL06-2021
Skills
- Security Procedures
- Merchandise appraisals
- Store audits
- Fast Learner
- Security standards
- Estimations strength
Accomplishments
- Platoon Leader in my senior year of high school JROTC
Certification
- Google Cybersecurity
- Pawn Broker
Timeline
Pawnbroker
Ezpawn
01.2024 - Current
Retail Associate
Ross Dress for Less
03.2023 - 01.2024
Store Protection Specialist
DD's Discount
11.2021 - 03.2023
High School Diploma -
Rickover Naval Academy
- Google Cybersecurity
- Pawn Broker
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