Elih Depaula
Fort Lauderdale,FL
Summary
Detail-oriented with hands-on experience in social work settings, supporting diverse client needs. Facilitated impactful community outreach programs and contributed to case management. Demonstrated empathy and effective communication skills in all client interactions. Skills include client assessment and crisis intervention, reflecting compassionate and collaborative approach. Years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bachelor of Social Work Intern
HabCenter
05.2024 - 10.2024
- Advocated for clients'' needs within the social service system, securing necessary resources and supports.
- Participated in clinical supervision sessions to enhance professional growth and improve service delivery.
- Assisted with case management tasks, connecting clients to appropriate services within the community.
- Built rapport with clients through empathetic listening, establishing trust and fostering open communication.
Lead Property Book/Warehouse Program Manager
Red River
08.2021 - 01.2022
- Maintains property accountability records and inputs through the use of GCSS-Army
- Maintains receiving, warehousing and distribution operations by initiating, coordinating, and enforcing program, operational safety and personnel policies and procedures
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
- Ensure accuracy of asset management system data and making sure anomalies are identified and addressed immediately
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Federal Officer
United States Southern Command
11.2019 - 08.2021
- Maintained records relating to all investigative activities conducted under their jurisdiction.
- Provided guidance to state, local, and other law enforcement agencies regarding federal laws and regulations.
- Created and filed reports to document investigative activities.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Observed behavior patterns in order to identify potential criminal activity or threats.
Animal Control Officer
Broward County Animal Care & Adoption Center
11.2018 - 11.2019
- Responded to all reports of animals issues, cruelties or concerns in residential communities
- As a dispatch, answered all calls within the county while providing with accurate information
- Investigated alongside law enforcement with ongoing investigation cases
- Conducted a detailed report, along with police case numbers, for public record
- Ensured that all municipal animal control codes were enforced
- Educated the community on the county ordinance on animal control regulations.
Data Entry Clerk
Miami Dade County Animal Department
11.2015 - 11.2018
- Performing clerical duties of impounding animals into the Chameleon database with their description and characteristics
- Coordinate with the veterinarians to identify the animal's health condition
- Created detailed reports and filing accurate medical records into the computer system
- Daily working with office equipment of mailing, printing and faxing all documents
- Lead person on training all new employees in the department.
Sergeant
Florida Army National Guard
01.2008 - 01.2017
- Worked in an Infantry, Transportation, and Military Intelligence Unit while holding a Secret Clearance
- Deployed during Operation Iraqi Freedom while performing mechanical duties as a 91B
- Trained future leaders on the process of evaluating employees, setting goals, conducting objective evaluation reports, and recognizing and awarding performance to improve morale and productivity
- Discharged honorably with a rank of Sergeant E5
- Liaised with legal counsel, supervisors, and management to handle employee terminations, grievances, and other challenging situations in a sensitive, fair and respectful manner
- Identified talent and aspirations of individual employees and provided coaching aimed at motivating them to undertake the necessary training required to advance their careers
- Planned and developed job training programs for employees and career development programs for leaders with a focus on retaining existing members and reducing employee turnover
- Implemented and maintained proper structures and process with tracking evaluation reports, establishing 100% compliance, resulting in zero delinquency of annual reports
- Assisted several State missions during Hurricane Wilma (2016)
- Conducted missions in Iraq while deployed during Operation Iraqi Freedom
- Competitively promoted to Non Commission Officer Sergeant
- Awarded Army Service Ribbon, National Defense Service Ribbon, Army Achievement Medal, Good Conduct Medal, Global War on Terrorism Expeditionary Medal, Overseas Service Ribbon, Armed Forces Service Medal with 'M' Device.
Criminal Analyst
HIDTA Counterdrug
01.2014 - 01.2014
- Responsible for maintaining statistical data on all crimes within the region
- Independently conducted investigation strategies and developed information for ongoing police and federal cases
- Handled and processed sensitive information with other police agencies
- Developed individual profiles and sourced candidates from selection job boards
- Provided technical, administrative guidance to staff
- Briefed senior unit leaders on current changes or issues
- Prepared and maintained all personnel records
- Developed and posted changes to unit regulations and standard operating procedures
- Successfully established communications with DEA, ICE, and Homeland Security
- Successfully correlated with police agencies to avoid blue on blue during sting operations
- Optimized administrative procedures by working closely with higher headquarters resulting in 100% completion of management requirements for all personnel.
Education
Bachelor of Arts - Social Work
Florida Atlantic University
Boca Raton, FL12-2024
Associate of Arts - Criminal Justice
Broward College
Pembroke Pines, FL05-2014
Skills
- MICROSOFT OFFICE & OUTLOOK
- Intelligence Experience
- Human Resources Management
- Program Development & Management
- Performance Management
- Military Experience
- Conflict Management
- Training & Development
- Professional boundaries
- Client Advocacy
- Family Support
Certification
Secret Clearance
Additional Information
Completed Associates of Arts Degree High Honors in Criminal Justice, focusing on a Bachelor's Degree, and have over 10 years' experience in human resources management and staff supervision.
Timeline
Bachelor of Social Work Intern
HabCenter
05.2024 - 10.2024
Lead Property Book/Warehouse Program Manager
Red River
08.2021 - 01.2022
Federal Officer
United States Southern Command
11.2019 - 08.2021
Animal Control Officer
Broward County Animal Care & Adoption Center
11.2018 - 11.2019
Data Entry Clerk
Miami Dade County Animal Department
11.2015 - 11.2018
Criminal Analyst
HIDTA Counterdrug
01.2014 - 01.2014
Sergeant
Florida Army National Guard
01.2008 - 01.2017
Associate of Arts - Criminal Justice
Broward College
Secret Clearance
Bachelor of Arts - Social Work
Florida Atlantic University
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