Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Archie

Dyersburg,TN

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

7
7
years of professional experience

Work History

Service Technician/Tower Climber

West TN Communications
04.2021 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Inspected equipment to diagnose operational issues.
  • Set up and worked audio and visual equipment for large events such as concerts and graduations.

Service Technician/Tower Climber/Network Administrator

Ken-Tenn Wireless
08.2018 - 04.2021
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Monitored system performance and responded to alerts.

Server/Dishwasher/Cook

Gus's World Famous Fried Chicken
08.2016 - 08.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

High School Diploma -

Obion County Central High School
Troy, TN
05.2016

Skills

  • Testing and Analysis
  • Power Tool Proficiency
  • Equipment Inspection
  • Project Estimation and Bidding
  • Customer Relationship Management
  • Attention to Detail
  • Expertise in Installations
  • Pole Climbing
  • Operating Test Equipment

Timeline

Service Technician/Tower Climber

West TN Communications
04.2021 - Current

Service Technician/Tower Climber/Network Administrator

Ken-Tenn Wireless
08.2018 - 04.2021

Server/Dishwasher/Cook

Gus's World Famous Fried Chicken
08.2016 - 08.2018

High School Diploma -

Obion County Central High School

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Elijah Archie