Elijah Arellano
Nipomo,CA
Summary
Results-focused retail supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
5
5
years of professional experience
Work History
Part-time Floor Supervisor
Calvin Klein
03.2022 - 08.2026
- Supervised daily operations, ensuring compliance with brand standards and operational guidelines.
- Trained and mentored team members to enhance performance and maintain high service levels.
- Resolved customer inquiries and complaints efficiently, enhancing overall customer satisfaction ratings.
- Increased sales by building strong relationships with retail clients and providing tailored solutions for their needs.
- Processed customer transactions accurately using POS systems and cash handling procedures.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Sales Associate
Spencer's Gifts
11.2021 - 03.2022
- Maintained organized sales floor by restocking merchandise and arranging displays.
- Handled cash and credit transactions while ensuring compliance with company policies.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Central Coast New Tech
Nipomo, CA05-2021
Skills
- POS systems operations
- KPI monitoring
- Team leadership
- Employee training
- Customer service
- Cash handling accuracy
- Product knowledge expertise
Timeline
Part-time Floor Supervisor
Calvin Klein
03.2022 - 08.2026
Sales Associate
Spencer's Gifts
11.2021 - 03.2022
High School Diploma -
Central Coast New Tech