Elijah Bell
Austin,TX
Summary
Results-driven SMB Account Manager at Verizon, with a proven track record in consultative selling and client relationship building. Expert in B2B prospecting and CRM management, I consistently exceed sales targets while fostering strong client connections and analyzing their needs. My insatiable desire to learn and strategize elevated me to a lead performer in my territory. Holding myself to a higher standard allowed me to become the primary contact for peers inquiring about best practices to maximize revenue growth.
Overview
3
3
Certifications
7
7
years of professional experience
Work History
Poly Collaboration Specialist
HP Inc.
Austin, TX
03.2026 - Current
- Specialized in B2B technology sales, delivering consultative solutions across HP Poly’s collaboration portfolio, including enterprise headsets, business communications systems, and video conferencing equipment.
- Engaged IT decision-makers and procurement teams to assess technology needs, recommend collaboration solutions, and facilitate purchasing decisions.
- Developed strategic account plans to identify revenue opportunities, expand existing customer relationships, and drive new business through targeted prospecting and solution-based selling.
- Managed commercial and enterprise accounts to identify opportunities for technology adoption and enhance long-term client relationships.
- Executed outbound sales strategies, including cold calling and personalized email campaigns, to generate qualified opportunities in commercial and enterprise sectors.
- Utilized Microsoft Dynamics and ZoomInfo to research prospective customers, identify key stakeholders, manage sales opportunities, and maintain an organized pipeline across assigned accounts.
SMB Account Manager
Verizon
Fishers, IN
08.2024 - 01.2026
- I built my book of business through outbound prospecting, cold calling, networking, and working leads/referrals.
- Identified customer needs and pain points to recommend appropriate services to grow their business.
- Built strong relationships with clients through regular communication, technical support, service education, account management, and escalation resolution to ensure satisfaction and retention.
- Collaborated with senior leadership to develop innovative, long-term strategies that increase revenue from existing customers over time.
- Directed sales competitions for retail channels to reward ambitious goal-setting, foster inventive sales strategies, promote business engagement, and boost team sales performance.
Business Development Assistant
Covenant Risk Management Group
Fishers, IN
07.2022 - 01.2026
- Collaborated with insurance brokers to market company and attract new clients. Identifying business opportunities and communicating findings to team members.
- Managed client database, ensuring accurate information and efficient access. Scheduled and coordinated meetings with clients and partners.
- Worked with Sales, Marketing, and Customer Service teams for successful project implementation.
- Conducted cold calls for vehicle, homeowners, and commercial insurance policies.
Solutions Specialist
Verizon Wireless
Fishers, IN
01.2020 - 07.2024
- Top of the leaderboard in district KPIs, and achieved 90% customer satisfaction surveys year over year. Averaged 150% to 200% quota attainment while adapting to shifts in company strategy.
- Helped facilitate store revenue growth by 30% year over year.
- Secured 40% annual SMB sales mix from retail operations.
- Conducted training sessions to enhance staff product knowledge and best practices, to increase customer retention.
Education
Exercise Science - School of Kinesiology
Ball State University
Muncie, INCore 40 Diploma -
Hamilton Southeastern HS
Fishers, INSkills
Core Sales Skills
- Account Management & Client Relationship Building
- Consultative & Solution-Based Selling
- Lead Generation/Prospecting & CRM Management
Outbound & New Business Development
- Cold Calling & Foot Blitzing
Revenue & Performance
- Weekly Quota Planning & Goal Setting
- Customer Acquisition & Renewal Strategies
- Cross-sell & Upsell growth
Client-Facing & Executive Skills
- Needs Assessment & Routine Customer Follow-Ups
- Product/Service Demos & Recommendations
- Active Listening & Objection Handling
- Conflict Resolution & Customer Retention
Leadership & Professional Strengths
- Pipeline Prioritization & Work Flow Optimization
- Recognition & Morale Building
- Organizing Team Huddles & Peer Coaching
Awards
- Verizon Winner's Circle, 2023, Recognized as a Top 10% performer nation-wide.
- Asurion Top Insurance Salesman, 2022, Recognized by Asurion for a high consistent insurance close rate and used in their training videos for best practices.
- Apple Master, 2023-Current, Lead Store Expert on all Apple Products & Services
Certification
Introduction to Cloud Computing - IBM
Timeline
Poly Collaboration Specialist
HP Inc.
03.2026 - Current
SMB Account Manager
Verizon
08.2024 - 01.2026
Business Development Assistant
Covenant Risk Management Group
07.2022 - 01.2026
Solutions Specialist
Verizon Wireless
01.2020 - 07.2024
Exercise Science - School of Kinesiology
Ball State University
Core 40 Diploma -
Hamilton Southeastern HS